Metro Toyota Auto Repair Service Center

Good

Kind, helpful, friendly, knowledgeable! Thanks, Dominic!

I didn’t have an appointment but it was very early In the morning so they were able to squeeze me in for a maintenance check. The facility is so clean and a pleasure! Thanks!

Metro Toyota has excellent customer service. The service department is quick and professional.

Thanks

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Mike Hanna is outstanding. He always goes out of his way to help me.

Very good job and very friendly people working .Thanks. Teresa.

Joe was a great help, friendly and very informative.i would be happy to work with him again.

Maggie is a breath of fresh air @ Metro Toyota.

Always exceptional service! Mike took care of me tonight & did a fantastic job!

I was pleased with the service I received from start to finish.

Very efficient

Scott is always professional and honest. I have dealt with him for many years.

Sarah is a great service advisor and is very thorough with her work and provides professional feedback with her customers.

Maggie explained everything well going on with my car and I felt that she genuinely was concerned for my concern

Love the Metro Toyota service dept. Efficient and friendly!

Great customer service and complete in time.Hope to get same type of service in future too.I am very satisfied.

Maggie has always been exceptional. She is a great asset to your team. Thanks again

I felt very discouraged when I was told they do a complete inspection of the vehicle during service. They didn't notice that the rear muffler was hanging and not attached to the runner hanger properly. It was a very obvious thing I spotted from walking around the vehicle prior to bringing it in for Service. I'm hesitant to bring my vehicle back to this dealer for service in the future. How do I know the work being done is actually being done when a tech misses large hanging items on a full visual inspection. How did the tech not hear the rattling of the exhaust laying ontop of the rear axle as I heard especially sitting at idle. The fact that they checked everything including rotating tires but didn't notice that leads me to believe they may have done a quick glance over and not really a complete inspection. This is not the Service writters fault as I intentionally did not tell him in advance of the obvious issue. I wanted to see if this dealerships service department really did a thorough job. Obviously not. When I mentioned the issue to the service writer he did the right thing and imediattely took the vehicle back in to correct the issue.