Mark always provides excellent service.
It took 2 days to replace one tire, that was in the warehouse, and align my Range Rover. When I stated that to take two days for this minimal service was unacceptable, service rep Brad Sweitzer stated that “I (had) just showed up with the vehicle and had not called ahead.” I take significant issue with his statement and WILL be looking for an alternative dealership to have my vehicle serviced. ( That will mean I will have to go over 50 miles to Orlando to get authorized Land Rover service. Really sad! LWNissen
The service was good, however the mechanics left grease from their hands on the interior of the car as well as areas on the outside where they performed their work. Totally disappointed about that
Mark is the best! I’ve always had outstanding service from Mark, but this last experience was truly appreciated. My husband was recovering from a surgical procedure. I ran out for a few quick errands, and my MKS just died! Mark sent help to get the car to Island Lincoln, and made sure I had transportation home and to pick up the car the next day. It was truly a helping hand when most needed. I can’t thank him enough.
I will be back. Very pleased with your service.
He was prompt to get me a ride and courteous handling the replacement of recalled airbags
Mark my service advisor always treats me with the most respect and always takes care of my problems no matter how small I am very satisfied with island Lincoln mercury I’ve been doing business with you for over 15 years and I’ve always been satisfied with Mark and Ashley the best
Every one I dealt with has a great attitude.
Graham is always very helpful.
Celebrating 20 years of using Island for service. Thank you.
Tom H
Mark has always been a great professional.
Service department is always great.
Excellent service, perfect! No complaints. 5 star service!
Both Mark and Ashley have been my service advisors for years and I believe they represent a tremendous value to Island LMJ and I hope they are appreciated by management as much as they are by your customers.
I appreciate her help with everything
Always a Job Very Well Done along with Excellent Customer Service
Always done right and very timely
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