About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 4176 reviews 70%
4 star 1339 reviews 23%
3 star 100 reviews 2%
2 star 170 reviews 3%
1 star 140 reviews 2%
Review Us
Linda B.
5 out of 5
8/4/2022
Beautiful renovation
Sharon K.
5 out of 5
8/3/2022
Jose was very kind!
David L.
5 out of 5
8/3/2022
Very thorough and provided a detailed explanation
Glorines S.
5 out of 5
8/3/2022
Nick is very helpful and kind!
Herbert B.
5 out of 5
8/3/2022
Excellent service, thanks
David M.
5 out of 5
7/31/2022
Great service as always.
Joseph B.
5 out of 5
7/31/2022
It was all good. Thanks to Kevin and Nick. Also appreciated the ride from your porter.
Alan C.
5 out of 5
7/31/2022
Thank you for your help!
Graicon B.
5 out of 5
7/31/2022
Nick provided very good energy and made me feel good about getting my vehicle completed Nick is a great guy I’m glad that he’s the one that dealt with me and my vehicle.
Miguel F.
5 out of 5
7/31/2022
Always super happy! Great guys
Yaroslav T.
5 out of 5
7/31/2022
All good! All fast! All perfect!!!
Rich A.
5 out of 5
7/30/2022
Excellent service which is why I keep returning
Patricia J.
4 out of 5
7/30/2022
I am completely satisfied with the service I received. So much, that I plan on contacting the general manager and telling them, how well I was taken care of. Because of the Nick, I am now a repeat customer of McGrath Acura in Libertyville.
Pete S.
5 out of 5
7/30/2022
Kevin did an outstanding job!
Gregory C.
2 out of 5
7/29/2022
Everyone in the service department was great. Very disappointed in the vehicle and the fact that we will not be able to get the part to fix the tech problem. We’ve never encountered issues like this with any of our other vehicles over all the years of ownership of different Acuras plus there are issues with the brakes making noise at slow or back-up that there are no solutions and I have to drive for a period of two weeks or two months with no convenience of Bluetooth, radio, XM but have to listen to a loud crackling noise while driving. Acura should reimburse us for the inconvenience and the nuisance of driving with that distracting noise and without the benefit of the use of the audio features and screen
Kevin B.
5 out of 5
7/29/2022
Kevin was very helpful
Kim K.
1 out of 5
7/29/2022
Service area check in too noisy. Other advisors on speaker phone, way too loud. Other advisors had no respct for customers, talking over others and Couldn’t here my advisor. While waiting for work to be done was looking at new vehicles. No sales people were willing to help me with questions. I gave up and will buy from another dealer
Jack L.
4 out of 5
7/29/2022
Service manager Nick goes above and beyond customer service
Aaron C.
5 out of 5
7/28/2022
Jose Rodriguez did an awesome job with keeping me up to speed with my vehicle repairs, and provided great customer service.
Marie Therese.
4 out of 5
7/28/2022
Nick was so professional and kept me updated on the status of my service. It was very nice that he brought my car inside, as it was raining, and I stayed dry!

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.