Service tech was quick to respond and attend to my unscheduled visit. A sudden brake concern was quickly addressed and corrected. Was above and beyond my expectations.
Nick was very understanding to my schedule and the urgency of servicing my vehicle and long travel distance.
Great crew, always happy with your service!
Vehicle was brought in for a replacement key then broken while in the possession of McGrath. The work was then completed without my permission. While speaking with a service manager I was called a liar and his solution was for me to come tow my car off their lot. As an Acura customer of over 20 years this experience truly saddens me.
Nicholas is a consummate professional. Always responsive and answering any and all questions. Could not have asked for a better experience.
Extremely happy with the level of service received during this visit. I wouldn’t take my car anywhere else as a result of the absolute professional customer service I received during this appointment . Thank you guys again for all your help.
My vehicle is new so I’ve only brought it in for service twice. Both times I’ve had Kevin and he’s made the two visits seamless. He’s professional and confident in his role. He’s a great asset on your team.
I came in to get my ods intialized and they gave me a car wash ????
Service member was very helpful and I was in and out quickly.
I really appreciate all the help and suggestions
I am very dissatisfied with the service that I received. I had four brand new sensors for my TPMS tire pressure. Your company replaced two of them and when I left there the tea PMS light still came on they were still dashes and now I have to bring the vehicle back. That’s very inconvenient. Not to mention the price of the sensors was totally ridiculous. I was told that my brake fluid and my transmission fluid needed to be changed. I was given a price of $195 for each one. This is not my first rodeo and I know that I was being ripped off and I don’t appreciate that. And then to put the icing on the cake I was offered a ridiculous price for your company to purchase my car that in itself was very insulting.
Jose was terrific. Kept me fully updated. Very customer focused.
Kevin was amazing. He handled the service exceptionaly well.
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