Jason is a great service rep. Knowledgeable, informative and efficient. Great customer service.
Thanks a lot to Nick ! Really appreciate his great attitude and professionalism! As usual my problems were solved within no time! Thanks!!!
Muhammad Patel gave me great customer service . He stayed until I arrived and made sure that I had transportation home . He answered all my questions And took care of all my concerns. I think you’re very lucky to have him .
Mr. Patel was very welcoming and professional. He provided me with quality service and answered every question I had about my car. I was pleased with the service at your libertyville service center and I intend to be back for any future needs.
Thank you for prompt service
The work was all done quickly and my car was nice and clean when I got it back. Nick was thorough and explained what they found and my options. He is always so professional and pleasant.
Jason did a great job. He was patient in explaining the service, he kept me informed during the service and promptly notified me when my vehicle was done.
He was very accommodating
Mohammed Patel was fantastic, courteous, and the service was diligent.
I was completely satisfied with Mr. Patel and the rest of the service staff. However, I was surprised that in 2019, Acura does not have a way of transferring music from one HD to another.
Muhammed was so pleasant to work with in arranging the workaround the services needed t perform.
Very happy with the service I receive from the entire staff at McGrath Libertyville Acura! That is why I drive there from O’Hare. Nick was very kind, helpful, trusting & the pricing, which was fair! That is why I will continue to visit that location. Sandy Severin-Svizzero
The process was long, I drove a loner car for a couple weeks, it was supposed be o be a couple days, not a couple weeks. I bought a brand new car with the intention on not having any issues. I had two issues and had to get them addressed. Mainly the time and the lack of communication. They said it would be ready on Tuesday no call no show and it was not ready until next day.
Scarlett was very professional, thank you
Thank you for your excellent service! Everyone was very helpful as usual.
Scarlett was very attentive and professional in all of her responsibilities in working with me. A job well done!!!
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