Service Center

Real Reviews From Verified Customers

Btittany S.
4 out of 5
11/12/2020
I was greeted upon entry, fast service, everything was thoroughly explained, I paid and exited the facility. Well taken care of and great customer service!
Mike B.
5 out of 5
11/12/2020
Fair service. Good service rep.
Kathryn I.
5 out of 5
11/12/2020
Happy to deal with Acura and the service team in Libertyville. I have been a devoted customer for nearly 15 years.
Mary G.
5 out of 5
11/12/2020
Tim was very efficient and professional. He was very honest and helpful!
Pamela G.
4 out of 5
11/11/2020
Tim went above and beyond to explain every service that was being done to my car and why. I was very impressed as always with Acura of Libertyville that is why we keep coming back for years. You have figured it out! Thank You.
Mark P.
5 out of 5
11/11/2020
Nick was very professional and accommodating to me
Rimon D.
5 out of 5
11/10/2020
Good customer service
Michael A.
5 out of 5
11/10/2020
Always very helpful service
Michael A.
5 out of 5
11/10/2020
Always very helpful service
Michael A.
5 out of 5
11/10/2020
Always very helpful service
Jodi S.
5 out of 5
11/10/2020
Nick is awesome! Always friendly and extremely helpful!! Always a pleasure to see him when I’m there
Rosario C.
4 out of 5
11/10/2020
Nick was very helpful and made sure all issues were discussed and addressed properly. I come in originally just to get an oil change done; however it was also critical that I get my brakes replaced. I knew it was going to be a long wait. Nick was generous to offer a loaner car so I can step out to grab lunch while work was being completed on my car. Thanks Nick for providing excellent customer service.
**** W.
5 out of 5
11/10/2020
Anthony was great!
Keith M.
5 out of 5
11/10/2020
From beginning to end, Nick was awesome! A great ambassador for you. He kept me informed of a difficult warranty issue.
Mary P.
5 out of 5
11/8/2020
Nick provides outstanding service. Keeps me informed. No surprises!!
Monica N.
4 out of 5
11/8/2020
Nick, as always, is my service advisor and have no words to express my gratitude for the way he's taking care of my car and its concerns. He's personable and professional,making sure I'm satisfied with the service and understand my car's needs. He explained the need of replacing car's tires. Nick makes sure the driver seat, steering wheel and mat get protected with the plastic cover/paper provided by the dealer (thank you!) before is taking inside by the technician. Overly satisfied! Today, Tim has been the service technician and he has been very courteous and explained his findings. Very knowledgeable and very humble as a person. I was extremely satisfied with the way my car was driving back home (felt an improved difference!). Great job Tim and Nick! Thank you!
Pamela D.
4 out of 5
11/8/2020
What can I say? Job well done! Very happy with Nick. I will be glad to give a glowing report for him.
Karleen R.
5 out of 5
11/8/2020
He was very nice and keep communication with me in the process
Thomas Z.
5 out of 5
11/8/2020
Great service great people. Best of the best.
Sandra G.
5 out of 5
11/8/2020
Nick provides excellent service and customer care. He goes the extra mile to make sure my expectations are met. My experience is always positive with the service department - I have been a loyal customer for over 15 years.

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