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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4176 reviews 70%
4 star 1339 reviews 23%
3 star 100 reviews 2%
2 star 170 reviews 3%
1 star 140 reviews 2%
Review Us
Lauri F.
5 out of 5
4/21/2021
Tim was great to work with and explained everything to me in detail! Thanks to everyone at McGrath Acura of Libertyville!!
Phyllis E.
4 out of 5
4/21/2021
Nick was very friendly and professional. when I was leaving, the car had some water spots on it. I wouldn't have noticed them, but they were taken care of promptly. A nice surprise.
Marguerite F.
5 out of 5
4/21/2021
He has always been very professional, courteous and efficient!
Mary V.
5 out of 5
4/21/2021
Nick & Jaun are always pleasant and helpful !!! It is the reason I continue to come back .
Laura L.
5 out of 5
4/20/2021
Nick kept me totally informed on the status of my vehicle. He was a pleasure to work with.
Randall M.
5 out of 5
4/20/2021
Timely , efficient and courteous.
Stan T.
5 out of 5
4/19/2021
Tim is professional and very helpful with all my auto needs. Very good follow up!
Stephanie D.
4 out of 5
4/19/2021
Lenny is always great! Very calm, professional and true to his word. He listened and addressed all my issues I mentioned. However when I called to make an appt an employee named Juan told me 7am Saturday when I arrived no one was there and I had to wait 30 min for it to open. Very annoying.
Stuart S.
5 out of 5
4/18/2021
Your service department was, and have been, very attentive to my vehicle and me. Parts department and others at your facility have also been courteous and friendly during my visits ????????
Constantine K.
5 out of 5
4/18/2021
Nick is great! Fantastic service.
Terri L.
5 out of 5
4/17/2021
Tim was great and communicated every step of the way.
Larisa L.
5 out of 5
4/17/2021
I was well informed and respected during service. Thank you
Kevin Z.
3 out of 5
4/17/2021
Tim is so exellent
Steven A.
5 out of 5
4/17/2021
Great
Paschal Q.
5 out of 5
4/16/2021
Great communication with Tim.
Shaun B.
5 out of 5
4/16/2021
Great and professional job.
Florence H.
1 out of 5
4/16/2021
The issue of the camera returned and other dash lights now. Failed. The LKAS and systems failed because camera system.
Tracy K.
5 out of 5
4/15/2021
Very personable and easy to work with!
Joseph B.
5 out of 5
4/15/2021
Thanks
Steven P.
4 out of 5
4/15/2021
Nick did a great job. He couldn’t have been more professional!

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