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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4176 reviews 70%
4 star 1339 reviews 23%
3 star 100 reviews 2%
2 star 170 reviews 3%
1 star 140 reviews 2%
Review Us
Brian B.
5 out of 5
7/9/2021
friendly and transparent
Olga D.
5 out of 5
7/9/2021
No comment
Kenia J.
5 out of 5
7/9/2021
Great team
Yoshikazu T.
5 out of 5
7/9/2021
Excellent job
Bhargava B.
5 out of 5
7/9/2021
Thanks Nick for your awesome customer service
Alla N.
5 out of 5
7/8/2021
Good job!!!
Michael H.
5 out of 5
7/7/2021
Tim was very helpful.
Rangaiah M.
5 out of 5
7/7/2021
Great service by Gustavo and Nick..
Diane K.
4 out of 5
7/7/2021
Thank you, Tim for your fine service today!
Alfonso M.
5 out of 5
7/7/2021
Nick in the service department is professional and always polite. He Alia an asset to your dealership.
Keiji O.
5 out of 5
7/7/2021
Nick was very friendly, dedicated and helpful! His service was professional and great as well.
Kara D.
4 out of 5
7/7/2021
Tim was very responsive and helpful! I appreciate the effort in trying to locate my issue and discussing with me best next steps. Thanks Tim!
Rohit V.
4 out of 5
7/6/2021
I have worked with Nick for many years and it’s always been a pleasure. He has been able to build confidence in me that anything that needs work will be pointed out and nothing unnecessary will be sold to me as a service. He explains all the work patiently.
Oliver B.
5 out of 5
7/6/2021
Nick provided great customer service.
Not Provided.
5 out of 5
7/6/2021
Excellent service.
Andrew M.
2 out of 5
7/6/2021
We were really surprised to hear that this service would be the last included with the lease. I am paying about $60 per month on the lease for the service to be included. The service rep told my wife that it is mileage based, which kind of makes sense. But that was never explained when was sold to us: also, we have 15k miles per year on out lease, and the car is not yet at $45k. I would just like to understand this a bit better. In fact, the last oil change we got prior to yesterday was on vacation in January. So McGrath did kot even do that service.
Courtney T.
5 out of 5
7/6/2021
Outlined expectation of time for service, provided updates and options based on service analysis. Prompt, efficient, and nice.
Dragan S.
5 out of 5
7/6/2021
Friendly punctual service.
Herbert B.
5 out of 5
7/4/2021
Excellent service and advice, courteous and knowledgeable. Lenny made my day
Mike K.
4 out of 5
7/4/2021
Awesome service and support, unfortunately the car still has the same issue

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