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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4176 reviews 70%
4 star 1339 reviews 23%
3 star 100 reviews 2%
2 star 170 reviews 3%
1 star 140 reviews 2%
Review Us
Nicholas A.
5 out of 5
9/8/2021
Nick and Bruce made this a smooth process. Give them raises.
Cynthia J.
5 out of 5
9/8/2021
I have worked with Tim before and he is an outstanding representative for your organization. With employees like Tim an organization will be successful. Thank you!
Judith D.
4 out of 5
9/8/2021
Many thanks to Tim (and Dave in Parts) for helping me through a difficult Saturday afternoon!
Cheryl T.
5 out of 5
9/8/2021
Nick took care of all my questions and concerns. He goes the extra mile.
Trenetta P.
5 out of 5
9/6/2021
Great service from Tim.
Lidia V.
5 out of 5
9/5/2021
Nick was very professional.
Kurt F.
4 out of 5
9/5/2021
Lenard and your whole service team were very pleasant, knowledgeable took very good care of my vehicle, I came in for general maintenance and an odor in my vehicle and they took it vehicle and made it smell pleasant- it is now fun to drive!
Janet I.
4 out of 5
9/5/2021
I will be more then willing to fill out the survey, Leonard Greco was great. Very knowledgeable & very professional.
Ellina D.
5 out of 5
9/5/2021
Excellent service
Cynthia B.
5 out of 5
9/5/2021
Great communication on status of vehicle.
Cyndi O.
5 out of 5
9/4/2021
It was a very pleasant experience and Timothy was excellent.
Cheryl T.
5 out of 5
9/3/2021
Nick was very helpful and found answers to my questions. He was very personable and available.
Mylee K.
5 out of 5
9/3/2021
Nick is always an absolute professional and a pleasure to deal with in your service department. He always greets me with a smile and by name, and explains everything clearly both before and after service. This is my second TLX from McGrath and I couldn’t be happier! Thank you!
Michael G.
5 out of 5
9/3/2021
Great job, Leonard!
Victor H.
5 out of 5
9/3/2021
Nick and Tim were quite helpful
Ava D.
5 out of 5
9/3/2021
Nick and the entry service department go above and beyond every time we are at Acura Amazing service !!
Rhonda T.
5 out of 5
9/2/2021
Very thorough despite the construction.
Randy E.
5 out of 5
9/2/2021
Leonard was very pleasant and extremely helpful. He also got me in and out quickly.
Patrick N.
4 out of 5
9/1/2021
The best service of any dealer I have dealt with
Corinna R.
5 out of 5
9/1/2021
I really appreciate they continual communication during the service of my car. Was in the shop for nearly 2 days and they did a great job of letting me know what the issues were and when it would be completed. I would recommend Acura of Libertyville

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