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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4176 reviews 70%
4 star 1339 reviews 23%
3 star 100 reviews 2%
2 star 170 reviews 3%
1 star 140 reviews 2%
Review Us
Kyle H.
5 out of 5
10/3/2021
Excellent customer service! Nick was absolutely amazing
Carl M.
5 out of 5
10/1/2021
Tim has always been top notch, with me.
Maria G.
5 out of 5
10/1/2021
Very personable and helpful. Excellent customer service.
Dorit N.
5 out of 5
10/1/2021
The service team has always been extremely responsive and professional.
Michele W.
5 out of 5
9/30/2021
Lenny was great! wonderful communication and speedy service! Thank you!
Carolyn T.
3 out of 5
9/30/2021
Received good service while having my vehicles tires checked for leakage. After a thorough check, the diagnosis was that I did not have the need for new tires.
Leona S.
5 out of 5
9/30/2021
Nick is one of the most attentive service members I have ever encounter. Nick calls me by name and goes over and beyond to make sure all of my questions and concerns are addressed in timely manner! And Nick is always friendly and positive! I bring my car to McGrath because I trust Nick 100%!
J Kristy.
5 out of 5
9/30/2021
You're very welcome. It was a very pleasant and quick experience.
J C.
5 out of 5
9/30/2021
Very friendly, polite and excelente service!!
Mouyyad R.
4 out of 5
9/30/2021
They fixed the noise in my car efficiently. Thanks
Leo P.
5 out of 5
9/30/2021
Lenny was terrific. A pleasure to deal with.
Abdul R.
5 out of 5
9/30/2021
Great service
Yifan S.
5 out of 5
9/30/2021
Tim did a great job by helping me arrange all services to be done on time.
Rodney M.
4 out of 5
9/29/2021
Nick=5stars, always makes sure I have no questions/problems when I leave.
Alison C.
5 out of 5
9/28/2021
Nick is an absolute pleasure to work with! Any questions I have he fully address with me and takes his time to do so. I never feel rushed or that my questions are dumb.
Peter L.
5 out of 5
9/28/2021
Always great customer service
Cheryl K.
4 out of 5
9/28/2021
Appreciate ability to drop off and pick up same day! Text messages on status are also nice feature
Habib O.
5 out of 5
9/28/2021
Excellent and quick. Great job
David S.
5 out of 5
9/28/2021
Tim was very concerned that all went well for me
Adoracion N.
4 out of 5
9/26/2021
Tim & the technician provided me with services that went over my expectations. I just went there to have my front driver’s tire checked & they checked for leaks, did the 21 points inspection, & washed my car. You always treated me very well since I bought my ACURA RDX in 2007. Tim was very helpful, courteous, & polite. He’s an asset to your Service department. Thank you so much!

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