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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4176 reviews 70%
4 star 1339 reviews 23%
3 star 100 reviews 2%
2 star 170 reviews 3%
1 star 140 reviews 2%
Review Us
Ava D.
5 out of 5
1/5/2022
McGrath Libertyille consistently provides superior customer service
Elizabeth D.
5 out of 5
1/1/2022
Kevin communicate well about the repairs on our Mdx
Jack H.
5 out of 5
1/1/2022
Wonderful service. Thank you.
Genevieve R.
5 out of 5
1/1/2022
The service was thorough and prompt. Thank you!!
Michele V.
5 out of 5
12/31/2021
Great service department. I appreciate their HONESTLY, something not all service enters are. I look forward to buying a new TLX when production resumes!!
Karen L.
5 out of 5
12/31/2021
Excellent
Scott P.
5 out of 5
12/31/2021
All work completed ahead of time estimated
Yury L.
5 out of 5
12/31/2021
Good , fast service, friendly, knowledgeable staff.
Mike M.
5 out of 5
12/31/2021
Gustavo was very communicative and helpful during my visit for the service on my car.
Maria M.
5 out of 5
12/31/2021
Always thorough and professional
Ned B.
4 out of 5
12/31/2021
I appreciate how you handled problem. You fixed the car quickly and efficiently. I was concerned when I was told no loaners available. No loaners did not turn into a concern due to your expedited service, but could have been. Thank you. Ned B
John C.
4 out of 5
12/31/2021
Great experience at McGrath Acura with service consultant Gustavo Baca!
Mary Ann.
5 out of 5
12/31/2021
Speedy and excellent service!
Matthew S.
3 out of 5
12/30/2021
I don’t like my Acura - my explorer is superior in almost every way.
Kevin D.
5 out of 5
12/30/2021
Nick is amazing... took the car in early, communicated quickly and resolved the problem way ahead of expectations. GREAT JOB and service from Nick!
Jeremiah D.
4 out of 5
12/30/2021
Glad to see a service advisor that had the know-how to reset my moonroof and address those issues before sending my vehicle back to the technicians for it's routine maintenance. Much appreciated and good job.
Ron S.
5 out of 5
12/30/2021
Appreciate the efficient updates via text.
Michael K.
5 out of 5
12/30/2021
Leonard was helpful and informative and the service was efficient. Very good experience all around.
John S.
5 out of 5
12/30/2021
Kevin was a great help and explained everything to me quickly and thoroughly. Make sure to encourage him to continue to do a good job.
Annette G.
5 out of 5
12/30/2021
Great job all around

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