Lily’s customer service was great! Even though I had an appointment and still took them about 2 hours for my oil change, which is understandable due the situation, she made it another good experience at Nissan Fontana. I’ve done all my maintenance there and I will continue going there.
Thank you Lily!
One thing your roadside I was completely
Dissatisfied.i can't get ahold of them
To refund my $93.for towing
Herman is awesome. He has always been are go to guy And always will be.
Herman thank you so much for your great smile and awesome customer service.
Joshua and Carla Webster
I had a 1 o'clock appointment and they were very busy.They were concerned that they would not get my car finished. But they finished my oil change and my recall problem before they closed. It was much appreciated.
I got an oil change, the old mileage sticker wasn't removed and the updated one wasn't provided. My car didn't get washed.
Juan was very polite and professional. He assisted my needs and provided great customer service. Thank you juan!
When I dropped off my truck explained that it was having a hard time starting and maybe it's because of recall I didn't know what the recall was for so please check it out was never told about batteries were bad until I went back a day later after picking up my truck only message I got was it was done very disapointted Even when I got my truck nothing was said to me about i needed batteries the girl that waited on me had attitude my wife could see it from her car when I came back Herman Rivas is the one who explained everything to me and apologized told him it's not his fault and thanked him
When I picked up my car I was told by the lady that it'd be a few mins and I waited outside for 15 mins before I had to go in and grab my keys and get my own car.
Thank you for your customer service.
everything was well done, thanks ,
Person that assisted me was Guillermo and he did an amazing job. Thank you.
Herman is always keeping me informed and friendly while also being very professional and concerned about my needs
The team at Fontana Nissan are number one in my book ????
Lily was very busy but attended to my rogue and called with updates she was very helpful
Excellent personal you have very good service over expectations
Thanks for your service
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