Herman was great and answered all my questions.
Herman in the service department was very professional and helpful. Great Service.
The person who took care of me was excellent
Tienen un servicio de primera gracias por ser tan cordiales y atentos
I have experienced severe problems with my versa over the last 6 years. I have always serviced my car at Fontana Nissan and have always experienced horrible service. They are all rude and never want to step up to help the consumer. I recently went in complaining of transmission problems and instead of trying to hell me they ignored me and sent him home with a potentially dangerous car. It is very reckless and unprofessional and disappointing since this is not my first bad experience or first time giving Nissan this feedback. I am beyond disgusted with how they treat their consumers and how little they care about the safety of others. That whole dealership needs an adjustment and I only return because I continue to experience severe issues with my car that have to be dealt with at Nissan.
Buen servicio muchas gracias
Congratulations you have an excellent customer service representative ,David! He is friendly, take time to talk and know the customer concerns. Thanks to him you guys have a BIG GOOD JOB thanks
Would like to speak further with management regarding issues.
Mr. Pasani provided great customer service!
I always love My Services at Nissan in Fontana. I really like how attentive Juan is with me as a customer.
The time to check in vehicle could be faster
Excellent customer service & very efficient with details of the work on my air condition repair & oil change & tires rotation.
Thank you
Andy was very courteous and personable
Also very informative an asset to Fontana
Nissan thanks and Godbless Joe and Linda Lincoln
Very good service and advisor as well ..
This is our 6 car,truck we have bought, and we love it there we tell all our friends about the dealership, it's GREAT
The wait was unbelievable long for an oil change. I was scheduled for an oil change at 1. I was notified that the oil change would take 2 hours!! The reason I was not satisfied was because setting an appointment should have allowed me to be in and out. Each time I go in for an oil change, I am always waiting longer than I should due to the walk-ins you guys take. Please separate the queue from appointments and walk-ins. There is no reason why I should have to wait when I have an appointment.
Very good more than expected thanks
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