He made everything very clear what was wrong with my car and the things that could wait for the next visit. Explained what was covered under my warranty and what would have to be paid out of pocket. Felt very comfortable at Fontana Nissan and would definitely be back
Perdí el día porque no se hizo la reparación por no tener la parte.
Y también hubo un descuido por dejar el cofre abierto.
En toda la demás atención estuve de acuerdo.
Gracias
I received great service from Fontana Nissan. Andy was very knowledgeable and took care of everything I needed.
Great service. Just the waiting time is too long.
Satisfied, I’m glad more employees are back to work and didn’t have to wait too long for them to take my car in for service. Thank you
Would keep me informed on my vehicle. Very nice and professional.
Everything went well and Mr. Rivas was communicative throughout the entire process.
He was great and very professional.
He does a great job and knows what he's doing.
I was told to come in for a recall, contacted numerous times. I get to the dealership and am told they may not have the part needed. Then don’t demand I come in until you have the parts! I was told my car would be taken through the car wash before I picked it back up and it wasn’t. Also, when I went to pick up my vehicle, my keys were misplaced and it took a few minutes to locate them. Please be prepared when you are calling and telling me I have to bring my vehicle to you.
Andy was very helpful and answered all my questions. Made my visit a great experience.
Very unsatisfied. Had an appt at 8:15 just to be told they would not work on/look at my car until 12:30. What's the point of making an appt? Then to be told that part needed had to be ordered. Didnt leave service area until 1:15. Very unsatisfied!
Phillip was cordial and kind. He gave me maintenance advice with the next oil change but did not push me to have it done that day- I appreciated that.
Everything was done very professionally.
Thank you David. Always so friendly.
My vehicle was given in a timely manner. Professional
Herman Rivas is the best.... he goes beyond his work and tries to get the best price for my family...
It took a little longer than I expected, but I seen that they were very busy. I’m very satisfied with my service.
Andy and the team did a wonderful job both on the phone, and in person satisfying all of my concerns and wants for information. Stellar workers, truely the best auto workshop / dealer I've had the pleasure of working with.
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