Phillip explained the repair options on my vehicle. Great customer service.
Exceptional service. Very informstive and knowledgeable. Appreciated the constant updates regarding my vehicle's status.
Juan Melendez was excellent. He explained in detail the concerns related to my vehicle. He has a great attitude and presence. He was very patient with my many questions. His recommendations were very helpful. He made me feel comfortable having the work done on my 2013 Nissan Altima at Fontana Nissan and look forward to continuing to do business at Fontana Nissan. Thank you Juan Melendez I appreciated all your efforts to assist me and your patience with a woman who is normally very skeptical. You are awesome!!!
PHILLP WAS GREAT! AND WE NEED MORE PPL LIKE HIM IN THIS INDUSTRY AND ALL OTHERS!!
David was very helpful and nice. He explained everything to me in a way i could understand. Someone that knows nothing about cars. Thank you
Juan was very nice, polite, and respectful. He didn't suggest things that weren't needed.
I had to bring my vehicle back 2 times and now a third time some how my fog lights aren’t working.... they were working fine now not at all
He was really nice and helpful
Only thing I was unhappy with was appointment at 9.20 and car was not taking in till 11:30 and I was waiting for it
Herman was communicative. Check in was facilitated quickly. His texts were prompt and he called to ensure satisfaction.
I shared with David a list of repairs another Company quoted I needed and he told me, “ their list is longer than what I have listed.” I was so grateful and so thankful to him for saving me so much money I actually told him I love him!
I truly appreciated that he cared ????
Herman is a class act when it comes to vehicle service advisor... i would / will buy another vehicle from Fontana Nissan just because he works in service. My other vehicles are not Nissans and miserable to take in to dealers.
Thanks
Matt Caughey
Your company have to be proud for having people like him working at Fontana Nissan, I completely satisfied for having him helping on my needs to fix my truck , thank you all
Efficient and amiable service. Courteous and customer service focused
Good service, done on time, thanks
Was disappointed to see people with no masks. Some employees, some customers. Juan was wonderful, wore a mask and very polite.
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