Mike was very nice to deal with. Very pleased with his service
Michael was knowledgeable about my circumstances and he was willing to do the leg work with Maxcare to get the most out of my service with Chevrolet. He saved me a lot of hassle, time and money. I prefer bringing my car to the Lake Elsinore Chevy dealership and to Mike specifically because I feel like they know and care about my needs.
Bought tires from you a couple weeks ago all four found a bubble on the side of one needed it replaced was told it would take two to three hours and ended up taking seven not happy had a lot to do that day and held off knowing I would ge my car Back in a short time tire was replaced with no charge but I feel I was not someone you where willing to help get on the road I realized you had to order new tire but when I bought for everything moved much quicker sales rep was great always very kind and helpful I just can’t understand why it took so long
It was my first service experience with Lake Elsinore and Larry was extremely courteous and helpful in addressing my concerns.
Waited 2 1/2 hours for oil change service then had to ask for status only to find out they had lost track of car since different person checked it in because person I had appt. with wasn't there on time. Also, no water provided in fridge as stated.
Please change my phone number in your records from ****-****-xxxx to ****-****-xxxx.
Thanks.
Ron Johnson
Service was great as always only thing I didn’t like is the fact that u guys raised the price.
Emerson was awesome. My wait time was very minimal. I will definitely be returning. Even though I’ve been going there for the last 11 years.
It took 15 minutes to check in and I was the only one in line. When he finally
Got to me it took another 8 minutes to check in. I was told it would take 1 hour and it took almost 2. I saw my truck being parked when it was done so l waited 10 minutes and nobody came to get me so I went looking for him and nobody could find him so the manager got someone to check me out. Very poor service.
Emerson really made me feel important in the process of fixing my car.
Very helpful. Completely satisfied.
I booked the service appt online which included the cost for the service. When I arrive for the service appt the rep quoted me a much higher cost. I mentioned the lower online price and he said it was discontued due to the rise of minimum wages. He also mentioned the website had not been updated. I found this upsetting, unprofessional and demanded the online price which he then agreed to provide. If your prices have in faceted changed i recommend changing the webisite in order to avoid this dissipontmemt.
Paul is great person to work with !!!
Very professional, and helpful,
Service was done in a Timely manner and Larry kept me informed. Thank you.
Michael Rodriguez does a great job keeping me updated on he status of my vehicle service and repairs
The service was awesome. I feel everything was very well documented. Due to this experience I will be bringing my truck back to get a transmission service. Thanks again Lake Chevrolet.
We made an appointment for an oil change and even with an appointment the wait was over two hours. Initialy they said the wait would be an hour. There was a customer who came after us and they were done with their oil change and windshield wiper replacements in half the time.
Paul did a great job looking at my car and I will definitely be returning in the future for any maintenance or issues I’ll have!
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