Bakersfield Hyundai Auto Repair Service

Alyssa was great!

I spent a lot of money for service. The employee who retrieve my car was very rude. I waited 15 minutes to reach the desk.

The time estimate was wrong. Everything else A-OK. I am VERY happy with the car. It has been terrific; as good as some German competitors and at about 2/3 the cost. Keep up the great work.

Made appt about two weeks ago. Drive 1 1/2 hours to the appointed time to get-“We don’t have the part in stock”. Standard practice is to make appt without checking if part is in stock. What a way to lose a customer. We bought the car there and have always gone to your store for service. What happened?

Well done thank you

I always appreciate the service when I visit Bakersfield Hyundai

She was very professional and friendly. She worked hard getting me on my way as soon as possible. I’ve been given great service since I’ve been bringing my car to your dealership.

It was seamless the only issue was i would've liked to have a complete inspection to tell me of any issues other than that it was good

Excellent customer service

He was excellent, professional and competent. A good communicator ????

Alyssa was very helpful.

Yes

The service appt was a complete waste of time. 2 hours for the one service technician to tell us that they couldn’t find any issues with the key fob not connecting to the vehicle. Originally went in for oil change and tire rotation (had an appt) come to find out when we get there the vehicle wasn’t at the correct mileage for the service. (So we wasted our weekend for nothing) why couldn’t the rep over the phone tell us this? Why was only one technician working on a weekend? The service representative were very unorganized and needed help. The whole service dept needs some help, to have the process run smoother and get customers out quicker. We do not look forward to visiting the service dept at Bakersfield Hyundai, it really needs some better organizing and more employees to get customers fixed up and out of there quicker. Isn’t it about customer service?!

Informed me of other maintenance due on my vehicle and the options for what needed to be fixed and how to pay.

The car ****. The service is fantastic.

Muy buena la driver gracias

It’s a little bit faster than the last time

Thank you for your support.

Excellent service, from start to finish

David, you were great!