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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3611 reviews 73%
4 star 849 reviews 17%
3 star 73 reviews 1%
2 star 214 reviews 4%
1 star 188 reviews 4%
Review Us
Diann B.
5 out of 5
10/9/2020
Excellent service!!

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Diann! We appreciate your business and look forward to years of service with you.
Pamela H.
5 out of 5
10/8/2020
Gilbert kept me update on the progress of repairing my car.

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Pamela! We appreciate your business and look forward to years of service with you.
Steven F.
4 out of 5
10/8/2020
Enjoyed meeting David.

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Steven! We appreciate your business and look forward to years of service with you.
Marjorie R.
5 out of 5
10/8/2020
Very courteous and wait time was very short. I am very pleased.

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Marjorie! We appreciate your business and look forward to years of service with you.
Michael D.
5 out of 5
10/7/2020
I was very satisfied with the service also I am very satisfied with my Elantra

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Michael! We appreciate your business and look forward to years of service with you.
Alfredo S.
5 out of 5
10/7/2020
Second time coming in and David helped me both times. And both times he did a wonderful job! Perfect customer service and I highly recommend David if you’re having car issues with your Hyundai

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Alfredo! We appreciate your business and look forward to years of service with you.
Linda R.
5 out of 5
10/7/2020
Very attentive and friendly. Thank you.

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Linda! We appreciate your business and look forward to years of service with you.
Mary O.
4 out of 5
10/7/2020
Dave is awesome! Super helpful and accommodating. Brought my vehicle in due to a dead battery, obviously didn’t have an appointment but he was able to get me in and out real quick with a new battery. He is always great. So is Joey.

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Mary! We'll be sure to pass this on to David and Joey. We appreciate your business and look forward to years of service with you.
Sheldon B.
5 out of 5
10/6/2020
Your Service Rep, David Clark, is an exceptional professional.

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Sheldon! We'll be sure to pass on your kind words to him. We appreciate your business and look forward to your next visit.
Javier G.
4 out of 5
10/6/2020
If I could have Joey give me a call at ****-****-xxxx. I have some questions regarding airbag recall and manifold knocking system recall on my 2017 vehicle

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to share this with us, Javier. Unfortunately, we aren't able to view the number you provided because of privacy restrictions. At your convenience, please email Joey with your contact information and your questions at
Monique P.
2 out of 5
10/4/2020
I am usually extremely pleased with my service. I have been hesitant to go to get my car serviced because of the risk of exposure to coronavirus. I have received emails assuring me that Hyundai is committed to safety and taking precautions, but was disappointed to see that, while many staff members were wearing masks, many were also only wearing them only halfway with their noses exposed. I was very upset to see that the service team member who drove my car to and from the service area was not wearing a mask at all while he was in my vehicle. How am I to know that the team did not just put me or anyone who sits in my car at risk?

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to share your experience with us, Monique. We're so sorry to see that we didn't use best practices during your visit with us. We'll be sure to share your story with our team as a form of training.
Frank A.
5 out of 5
10/3/2020
Keep up the good work

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Frank! We appreciate your business and look forward to years of service with you.
Roberta M.
4 out of 5
10/3/2020
David was very professional and updated me with a status report of the repairs being BBC done . Excellent Customer Service which is truly refreshing in today’s market . He is an asset to your company !!

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Roberta! We appreciate your business and look forward to years of service with you.
Nicole A.
5 out of 5
10/3/2020
Always great service!

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Nicole! We appreciate your business and look forward to continuing years of service with you.
Cecilia M.
5 out of 5
10/3/2020
I appreciate David help, I received from him excellent service. Also he give advice in how to take care of my car.He deserves 5 stars. Aldo Joey was very helpful. Thank you

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Cecilia! We'll be sure to pass on your kind words to David and Joey. We appreciate your business and look forward to years of service with you.
Cole K.
5 out of 5
10/3/2020
David did a great Job. Best experience at Hyundai I have ever received. Always stayed in contact. 5/5 stars.

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Cole! We'll be sure to pass on your kind words to David. We appreciate your business and look forward to years of service with you.
Marieta W.
5 out of 5
10/2/2020
David CLark is trusted.No car is good with out good trust.

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Marieta! We appreciate your business and look forward to years of service with you.
Quinn R.
5 out of 5
10/2/2020
David always takes good care of me and my car, very happy with his service!

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Quinn! We appreciate your business and look forward to years of service with you.
Vincent J.
5 out of 5
10/1/2020
Karen was great. Very attentive and upfront about what was needed.

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Vincent! We appreciate your business and look forward to your next visit.
Kimberly T.
5 out of 5
10/1/2020
Karen Ibarra is always a pleasure, she always makes sure I’m completely satisfied with my service.

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Kimberly! We're happy to see that you had a great visit with us, and we'll be sure to pass on your kind words to Karen. We appreciate your business and look forward to years of service with you.

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