Kia of Bedford Auto Repair Service Center

He was very good He answer all my questions

You have a new customer, Eric very professional and courteous. Clean dealership friendly staff.

The guys r very pleasant and hard working

Satisfied with outcome

He was informative but there’s nothing he or your company can really do for me or my vehicle , now I’m currently without a car .. very unsatisfied customer with Kia Of Bedford

Jim was GREAT!!!! Was very thorough on explaining everything being done to the vehicle today. He walked me out to my car AND TOOK IT THROUGH CAR WASH AGAIN BECAUSE HE WASNT SATISFIED WITH FIRST WASH!!! We will be back and hopefully Jim will be taking care of me again!!

Very satisfied. Thanks Anthony.

Give me the right diagnosis first instead of lying taking my money and then less than 24hrs say oh it's the transmission knowing it was the transmission the whole time

Continually impressed by the service I receive at Kia of Bedford. Very prompt and considerate folks.

I had a check engine light that came on briefly last week. The Niro was already schedule to have a sensor replaced today so I asked if they could check to see what the code was. I was not told what the error was but rather it was caused because my “oil was like tar”. I asked if they could do an oil change today if time permitted and if not if I could schedule one. The service advisor refused to schedule me and told me I needed to have it done elsewhere because he didn’t want to damage the car. I was told this same thing in person when I picked up the vehicle. I drove directly from the dealership to Valvoline and had it replaced. I asked their service tech what the condition of the old oil was, they said it was dirty and needed changed but was not excessively dirty or tar like. Im still confused as to why the service department refused to schedule and oil change at the dealership.

Done well.

Anthony always takes great care of me! He is one of the reasons I make the drive from Youngstown to Bedford for routine maintenance of my Forte

Always a pleasure coming to the Kia of Bedford service center.

Eric got my car in and out in a timely manner. As usual another great experience!! Thanks Eric

NICE JOB I FEEL LIKE A BENTLEY OWNER

Good job

The time frame IMO was a bit lengthy but they resolved the issue and Eric kept in contact with me, provided a loaner after expressing that I needed to travel, and ensured my my vehicle was repaired-tested-and covered via warranty. Satisfied overall because now I can drive happily.

U welcome

Yes very satisfied with the job done

Anthony is as thorough as they come great guy! Appreciate you ant!