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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2914 reviews 67%
4 star 969 reviews 22%
3 star 99 reviews 2%
2 star 210 reviews 5%
1 star 174 reviews 4%
Review Us
Jan W.
4 out of 5
2/19/2022
The staff was on tvime (I was the first appointment on a wicked weather day), they explained what they were going to do (it was a recall repair), showed me to the waiting room, offered me a variety of freshly made coffee and snacks. And when the repairs were finished (in a much shorter time then they anticipated) a staff member walked me out to my car in weather to make sure I didn’t fall. A wonderful experience start to finish.
Clay J.
5 out of 5
2/18/2022
Very professional.
Denise W.
5 out of 5
2/18/2022
T
Angela H.
2 out of 5
2/18/2022
I am satisfied and I want to repeat this I am fully satisfied with the person who helped me what I'm not satisfied with is you sent me home and that letter put me in a state of fear because the recall said that my van can be a fire hazard and I'm hoping because it's a Kia 2008 and I just purchased it a year ago that there's nothing else wrong with it and I was told that my particular Kia had a few recalls recalls and I wish that you guys would have honored me with them
Frida K.
5 out of 5
2/17/2022
Very professional. Reassuring. Caring. Concerns about my safety.
Poleda M.
4 out of 5
2/15/2022
He is the kindest gentlest person I’ve ever worked with in a car body shop he explains everything and he makes you feel like you’re not gonna be taken advantage of tell him Thank You
Karen M.
4 out of 5
2/12/2022
I was taken care of quickly. Jim was a gem. As I suspected I had picked up a nail somewhere. The tire was changed quickly and the car washed. Unexpected expense but it goes with car ownership. He was very pleasant.
JOSSLYN H.
5 out of 5
2/12/2022
I was delighted that you washed my car. Thank you!
Willie M.
5 out of 5
2/11/2022
Great Job
Lysander R.
5 out of 5
2/10/2022
Awesome job. Great communication.
Gerald H.
5 out of 5
2/10/2022
Jim was professional and made me feel confident that I was getting quality service from Kia of Bedford.
Racheli B.
5 out of 5
2/10/2022
James was great!!!!
Lori B.
5 out of 5
2/9/2022
James was very informative and professional.
Wendy B.
5 out of 5
2/9/2022
Tony always kind, and explains all concerns with my automobile.
PATRICE T.
5 out of 5
2/9/2022
Thanks
Dave G.
5 out of 5
2/9/2022
Jim was awesome as always.
Annie S.
5 out of 5
2/9/2022
Kia of Bedfords needs more employees like Anthony very professional
Maryann H.
5 out of 5
2/9/2022
Yes everything was great
Delcenia A.
4 out of 5
2/9/2022
Anthony is good service man
Lucy D.
5 out of 5
2/6/2022
Great job with the service.

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