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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2914 reviews 67%
4 star 969 reviews 22%
3 star 99 reviews 2%
2 star 210 reviews 5%
1 star 174 reviews 4%
Review Us
Recene W.
5 out of 5
1/10/2019
Eric is always friendly and professional.
Dwayne N.
5 out of 5
1/10/2019
He was very professional and helpful!
Halle J.
5 out of 5
1/10/2019
Friendly and professional staff
Carole P.
5 out of 5
1/10/2019
They treat you like family
Debra M.
5 out of 5
1/10/2019
Excellent customer service
Samuel C.
2 out of 5
1/9/2019
I didn't like being kept in the dark about the condition and status of the car
Sandra B.
4 out of 5
1/9/2019
Great service, I did not wait long, she came and checked on me, and gave me feedback about the progress. Very pleased.
Mary Kay.
3 out of 5
1/8/2019
None
Kiana B.
5 out of 5
1/8/2019
Jacqueline was super amazing and informative.
Beverly R.
4 out of 5
1/8/2019
Jim was excellent in his treatment of me and in estimating my wait time
Gary T.
5 out of 5
1/8/2019
She was great customer service and very professional
Lawrence R.
5 out of 5
1/8/2019
Awesome service. Thank you.
Deborah B.
4 out of 5
1/8/2019
Kia has provided nothing short of excellence, from the day I walked in to purchase a car, and every experience since then. The quality of professionalism, courtesy and care provided by James Ozello was in line with my previous experiences. The salesman that sold me my car acknowledged me today as well. Kia of Bedford, you are The Best in your customer service and excellent care. Thank you!!!
EDWARD G.
5 out of 5
1/7/2019
You guys are very accomadating and friendly! Popcorn, pop, and cookies! I felt like I was at the movie theatre! And you even wash the car! Thank you very much for the service, it is one-of-a-kind!
VERNON M.
5 out of 5
1/6/2019
Thank you Jackie/KIA for you help, I appreciate your support and help.
Nicole D.
5 out of 5
1/6/2019
Jacqueline explained things in full to me and made me feel comfortable leaving my car at the shop. She was very professional and helped with everything I needed today! In my opinion she deserves a raise ~ Nicole D
Andrea C.
5 out of 5
1/6/2019
Excellent Customer Service Very detailed oriented and observant to my needs I would recommend services to family and friends.
Brian N.
5 out of 5
1/6/2019
Your services were very good
Margaret S.
5 out of 5
1/6/2019
Awesome service
Wanda S.
5 out of 5
1/5/2019
The service was quicker than expected, and Anthony was nice.

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