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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2914 reviews 67%
4 star 969 reviews 22%
3 star 99 reviews 2%
2 star 210 reviews 5%
1 star 174 reviews 4%
Review Us
TAWNYA G.
2 out of 5
7/13/2022
No change same problem
Patricia T.
5 out of 5
7/13/2022
Jim was thorough, professional and friendly. He addressed all of my concerns.
Jacqueline R.
4 out of 5
7/12/2022
Mr. OZELLO WAS VERY PROFESSIONAL AND TOOK COMPLETE CARE OF ME AND MY VEHICLE
Frederick V.
3 out of 5
7/12/2022
Tell Zack I’m in the market! Four, a 240z, chuckle, chuckle!
Roger A.
4 out of 5
7/12/2022
Anthony does a great job. Roger A
Lataya S.
1 out of 5
7/12/2022
Took entirely too long for an oil change
Phyllis W.
5 out of 5
7/11/2022
Everything was explained to me thoroughly I understood and I appreciate it that
Brenda J.
5 out of 5
7/10/2022
Each time I have come in for service the service center team members treat me with the utmost respect. Very friendly as well!
Aysha A.
5 out of 5
7/10/2022
He was great straight to the point and very informative.
Kishia T.
5 out of 5
7/9/2022
Thank you. He was courteous and detailed
BIANCA A.
5 out of 5
7/8/2022
Awesome customer service helped me get into a more suited vehicle.
Lori B.
5 out of 5
7/8/2022
Anthony Mazzocco was very helpful and professional. Service Experience was excellent
Carol C.
2 out of 5
7/8/2022
The clerk I dealt with didn’t communicate fully with me and said he would check with the office ladies in the office about my warranty he had me sign off on a sheet and I was under the impression they would wait to do the work until he spoke to them that didn’t happen he was trying to charge me $190 for services …. On a positive note the manager did reduce the total to $59 which I appreciated! I took my car to another place to have my oil changed in Wadsworth and he was kind enough to tell me about a class action law suit Kia has against them for models 2013-2018 I bought the car brand new and have bought 2 cars from you guys I will not be a return customer I felt like I was talked down to by the clerk …. Thank you for your time !
Elijah S.
2 out of 5
7/8/2022
I look forward to you contacting me.
Tiffany G.
5 out of 5
7/8/2022
The service went well and very timely.
James T.
4 out of 5
7/7/2022
Anthony did everything he could do to help me get through a bad experience
Freddey M.
5 out of 5
7/7/2022
Good Job, very knowledgeable.
Margaret M.
5 out of 5
7/7/2022
Pleasant experience
EBONY C.
2 out of 5
7/7/2022
While there everything was great but,once I got home shortly after my car would not start back up. I had to call roadside services.
Tracy L.
5 out of 5
7/7/2022
Excellent service

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