Kia of Bedford Auto Repair Service Center

Ok. Yes i was satisfied

James was super helpful and friendly. He is an asset to your team. I’m always 100% satisfied with my experience at Kia of Bedford

Everyone was very helpful and polite.

Anthony is a pleasure to have around when getting your car serviced at Kia.

Great service as always

I was satisfied with everything with Anthony and the service I received

Scheduled oil change went well and had other issues that was a bad stabilizer bar link that I had to pay for a diagnostic test just to tell me they did not have one and my car was done and ready to go. I'm still concerned about my vehicle.

Anthony did an excellent job!! Great service!

Anthony was very helpful and easy to talk to during my visit. . He’s awesome!!!!!

It was not a good job but a excellent service job thanks .patrick

I had a good experience with the service of my shortage thank w

Everyone was great! Eric took good care of me and my car Thanks

Great service and extremely good time on finishing my oil change thank u

Anthony solved my problem and was very friendly.

My car had been in your possession for >21 days and if Scott from Mayfield Collision hadn't contacted me, I would not have known what was going on with my car. Eric was initially the representative dealing with my car on March 2, 2019. The ABS wire needed to be replaced/ repaired and he told me the part was on order and would be available 03/18/2019. When the part didn't arrive on that day, I was not notified of the delay until Scott (Mayfield Collision) sent one of his employees to KIA of Bedford physically to obtain an update. Communication from KIA was inappropriate for the length of time my car was being serviced and I had to utilize a rental vehicle. A phone call during those 3 weeks from KIA would have been helpful, decreased my stress level, and would have exhibited effective customer service. I don't feel the service department was cognizant of how a customer is feeling with the amount of time the insurance claim repairs required. This could have been avoided with several follow-up phone calls/ updates from KIA's service representatives. Darlene Y

Everyone was very nice and polite from the moment I drove in till the moment I drove out thank you

Everything was fine

Thanks for the timely service

Anthony is such a pleasant person. He always makes me feel so welcome. I appreciate he expertise and great customer service.

Anthony was great