Service Center

Real Reviews From Verified Customers

Salena W.
5 out of 5
2/18/2020
Eric was awesome very friendly and made me comfortable asking any questions awesome customer service
Marvin M.
1 out of 5
2/18/2020
Because they didnt do what they said they was going to do
Tiffany G.
4 out of 5
2/18/2020
The Customer Service was ABSOLUTELY PHENOMENAL!!! I felt very comfortable that my vehicle would be taken care of appropriately and professionally.
Robin H.
5 out of 5
2/18/2020
He was Awesome, and gave great customer service!!
Kacey A.
5 out of 5
2/18/2020
Eric was extremely professional and knowledgeable. He made my experience a great one!
THOMAS M.
4 out of 5
2/18/2020
Anthony is delightful
Kimberly J.
5 out of 5
2/16/2020
Very helpful and informative
Timothy S.
5 out of 5
2/16/2020
Love my Kia experience
Jill C.
5 out of 5
2/15/2020
Thanks for fixing my car!!!
Patricia Y.
4 out of 5
2/15/2020
Always treated extremely well in the service center. Welcoming employees and a clean, comfortable waiting area.
Lucy P.
5 out of 5
2/14/2020
Eric is always friendly and courteous. He has a lot of knowledge when it comes to my car. I always look forward to seeing him when I take my car in for service. Thank you for the wonderful gesture of giving my daughter a soda and a cookie. Those cookies are delicious! This is why I've been a loyal customer of kia for years.
Darrell M.
4 out of 5
2/13/2020
AWESOME JOB AGAIN!
Andrew B.
4 out of 5
2/13/2020
I really love coming here. I drive a ton for my job and somtimes i look down and realize I need an oil change and if I am nearby I head to Kia of Bedford and if I am not I try to wait until I am. The staff is awesome and helpful. Todays was a great example. I had a low tire pressure light come on and broght my Sedona in and Eric was at my door in a heartbeat. He He check over my van and asked if i had noticed anything else that needed attention and sure enough I did... i told him my power doors were acting funny since the last ice storm. He quickly looked at the doors and found the problem. I had deactivated the doors accidently by hitting the wrong button in the overhead console. He fixed my problem and didnt make me fell silly or dumb. Tire was fixed a few minutes later and i made my meeting that morning with time.to spare. This is a five star team, and they have a customer for life with me!!
Deborah J.
5 out of 5
2/13/2020
Jim was very patient and knowledgeable about what I needed done would work with him again
Carole P.
5 out of 5
2/13/2020
He's always polite and friendly
Kallee T.
5 out of 5
2/12/2020
Quick service. Detailed explanation of the service needed.
Linda K.
5 out of 5
2/12/2020
Very professional and courteous.
MAKAILA B.
3 out of 5
2/12/2020
James Was Super Nice & Very Helpful. Explained Everything Cleary & Made Sure My Car Was Taken Care Of Very Quickly Because I Told James I Was Sort Of In A Rush.
Darlene H.
4 out of 5
2/12/2020
This was my first experience with Bedford Kia. I was treated as a valued customer as soon as I stepped inside. Mr Ozello explained what needed to be done, along with the associated costs before hand, which I really appreciated. The work was done in one visit, which was a relief. I left with a smile and some delicious cookies . I’ve found my new service home thanks to Mr. Ozello and the Bedford service team ????.
Ryan H.
5 out of 5
2/12/2020
Great work!

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