Kia of Bedford Auto Repair Service Center

Thanks Eric!!!

You guys are great thank you so much!

He was very friendly and helpful!!

Eric is always kind and helpful and willing to explain any necessary changes and their impact. He helps make coming to Kia of Bedford a great experience.

Very polite helpful uoung addressed all p

Thanks very much for a job well done greatly appreciated

Attendant was a gentleman of highest order. Certain that the oil change will be 100% satisfactory.

It’s always a pleasure dealing with Eric Livingstone

Your team was willing to work with me and explain what I needed explaining in a little bit more detailed way.Very courteous.

Very courtesy answer all the questions did the job fast if need to come back i will.

Eric has been and continues to be a pleasure to work with. He goes above and beyond to deliver quality customer service!

Took too long for scheduled oil change

Service very busy, took longer than expected for an oil change

Eric is great to work with as always!

James did a great job explaining what needed to be done to my vehicle.

Eric did a phenomenal job taking care of me even though you all were very busy! I got service with a smile!

I've had nothing but good experiences

I took my car in for oil change and the guy told me I was at my 30,000 mile maintenance and he recommended that I should get it involves them rotate my tires changing filters checking my brakes balancing my tires Checking all fluids And it calls for this was $229 plus tax and shopCame out to be $258It would take them about an hour and a half to get all these things done I was text 45 minutes later that my car was done the guy went over with me everything that he said was done an my car was in good conditionAdd to inspect in my car I noticed that the tires hadn’t been rotated the OIL was dirty hadn’t been changedNothing has been done to my car but yet they Written it up as it wasI had paid the $258 I asked to speak with the manager he said he would check the cameras and come back to me he came back and stated that I received a very poor job and that he will return the money I paid so does that mean that everything I was told was a lieThat my brakes was good that my vehicle was in good condition so will I be driving down the road and not be able to stop thinking that my brakes are good So do that mean I’m driving my car thinking I just got my oil changed an my engine locked up because OIL hasn’t been changed When I was told it had been was the lugs on my wheels securely tightened will my wheels come off as I’m driving All these things come to mind people put a lot of trust in mechanics to do the right thing I am in disbelief that a company like Kia of Bedford would do such a thing it’s not about the money I trust you guys with my life I drive this vehicle on the freeway constantly day in and day out I’m a essential worker And to think that I brought my car in to be serviced and checked and I was missed lead I am really thinking about contacting the Better Business Bureau and the news media and social media it puts a? If other people has been done this way

They did what I asked them to do ! Very satisfied

Thank U Eric.