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Real Reviews From Verified Customers

Service Center Review Summary

5 star 125 reviews 70%
4 star 42 reviews 23%
3 star 2 reviews 1%
2 star 4 reviews 2%
1 star 6 reviews 3%
Review Us
Renee F.
5 out of 5
2/25/2019
I was completely satisfied with my service experience. You have a great group of people there to work with and they are very knowledgeable. I love my Q5. It runs beautifully. Thank you so much! Bill was great!
JUAN CARLOS.
5 out of 5
2/24/2019
RENE was very helpful and professional, and the facility's was very nice and clean, thanks.
HELENA M.
5 out of 5
2/24/2019
Rene was great!! Made sure I had everything I needed!
Dawn P.
4 out of 5
2/23/2019
Bill was courteous and informative. It was, however difficult to get a live voice to talk to at end of the day to determine whether or not the car was going to be finished that day.
Deborah T.
5 out of 5
2/22/2019
Rene provides us with excellent service.
Bill P.
4 out of 5
2/22/2019
Awesome service experiance, knowegable all Audi knowing! Friendly and had our car waiting for me when I got there!
MIKE F.
5 out of 5
2/22/2019
Well done
Cindy R.
5 out of 5
2/22/2019
Treated so well today! Very pleased with the service!
Gilbert P.
5 out of 5
2/21/2019
I've always found Audi customer service to be top notch. Waiting area is comfortable, pleasant, well stocked with good coffee and small snacks. Repair time estimates have always been accurate. I've never regretted waiting for short repairs.
William H.
5 out of 5
2/21/2019
Bill did an awesome job
STEPHANIE A.
5 out of 5
2/21/2019
Bill is always professional and wonderful to work with... he has been our service advisor for years!
Susan C.
4 out of 5
2/20/2019
Even though my car broke down today and I had to be towed to the dealership, my experience at DCH is always a pleasant one. The best customer service anywhere.
Michael S.
4 out of 5
2/18/2019
Service center was clean and well organized. Bill was ready for the car when I arrived. Service was performed on time as promised
Nadine G.
5 out of 5
2/18/2019
Great service.
Reef M.
5 out of 5
2/17/2019
Everything an everybuddy was amazing!!! Thank u
Harvey C.
5 out of 5
2/16/2019
Very satisfied and appreciate vintage car program.
Frederick S.
4 out of 5
2/16/2019
I’m not sure who Bill is. Andy was my salesman, and he was wonderful. I also met Damien and Steve.
Patricia B.
5 out of 5
2/16/2019
Everything was explained in great detail and the work was done efficiently
BILL P.
5 out of 5
2/15/2019
Always the best treatment ever! Always feel taken care of. Knows me. And my vehicles. Thank you!
Tim F.
4 out of 5
2/14/2019
Bill has always extremely professional, very helpful in answering questions and in time wise always delivering the car when promised. You have a great employee.

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