Prompt service, vehicle completed as promised
10 stars for Thomas this guy was very help full from the time I came in even though it was clear that he is very busy guy.
Erik is a cut above every Service Writer I’ve ever had the pleasure of dealing with....
He’s a tremendous asset 2 your Store....
As I speak from experience... as a former physical plant engineer at Fladeboe Automotive Group, Irvine Auto Center... i.e., 2000-2013....
Thank you so much for the top notch service. Well done
Had my headphones and cash that I have forgotten stolen, pretty unfortunate. I know there's no way to PROVE IT that's why I'm not bothering to contact management...I know how it is. Just want to write this so you're aware of your crew doing shady stuff.
Erik was very professional and helpful. He took the time to make sure the problem was resolved and provided next step options in case any future issues. I appreciated his time and attention to detail.
Eric always listens to my concerns and looks at all angles to fix the issue or problems I am experiencing with my car. He is a very good adviser and I am pleased always to go to him as his customer service is very good!
Thank you
Always appreciate people at your location
Mr. Owens was very professional and helpful. He went above and beyond to make my visit very enjoyable. Thank you
Erik makes the whole service experience easy. He is extremely knowledgeable about the services and goes the distance when it comes to customer care. Terrific job Erik!
The service representative made sure my car was done fast so I could go to my next appointment. He was extremely nice and professional. Outstanding customer service.
Tom was very courteous and kind even on the phone when I called to make the appointment. Will definitely come back.
Erik is always a pleasant person to interact with.
His knowledge of the Mazda product is reassuring.
He keeps me informed throughout the process.
My service was completed in a timely manner while I waited.
Erik is my go to person @ Mazda!
Very helpful and kept me up to date with my vehicles progress, made it easy to plan around, thank you!
Very pleasant experience today. It should be credited to Erik's excellent customer service. Mazda of Orange was well-served by a great staff like Erik. Thank you.
Love the new car wash service. Did a great job I was impress.
Me gusto la atencion q recibi y la amabilidad.. es exelente
Will be back next weekend for service
Paisley went above and beyond my expectations. She provided me a lift while I waited and was helpful with providing suggestions on local attractions to pass the time in an area I was unfamiliar with. She provided me with updates waited, and her timing was impeccable. the lift dropped me off just as my car came out of the wash. She made sure I was satisfied with service and even walked me to the car at the end. I definitely will continue to drive out to orange for my future services.
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