Great service! In and out within 45 minutes. Victor is very helpful regarding my truck repair.
Jason he was soo friendly am really happy with my service thank you very much!!
Quick, friendly, efficient.
Very satisfied with staff
William was very attentive and worked hard on my service case. He delivered my car on time. He followed up with phone calls keeping this senior well informed.
Will took excellent care of the service today!
I specifically requested that a bolt that was missing from my door be replaced and when I came back to pick it up they had not done anything with it. The bolt definitely came from my driver side door it matches all the other bolts in the door and was sitting inside my door two weeks ago when I opened it. They said it didn’t come from the door when I first went in but it definitely did come from my door. And I specifically showed them the bolt and asked him to please fix it and figure out where it came from
The season I’m not satisfied this time is because besides waiting for 45 minutes for someone to take our information to take the truck for service, when I picked up the truck and left the shop the hood opened on the freeway on my way home.
Very professional and excellent customer service
He was amazing and extremely helpful. He has always helped me efficiently. This time I had a tight schedule and he was able to accommodate and finish the transactions over the phone. He was always available when I called and informed about everything. He is the best.
The associate William Hamilton was great! Talked me through everything I needed for the car. Courteous and professional. Car was ready at the time and in the condition promised. Appreciate the sofas with the charging stations in the waiting room too. Thanks for the great customer service!
Exelente equipo satisfecho muy atentos grasias
Service was quick and easy. My service person was as good as it gets.
Mr Will Hamilton helped me with my recall of the passenger airbag on my Ford
Fusion. I want to say that William was very informative and was very professional over the phone. He assured me that the they will replaced it and will have it done in a day or two. He was very honest and up front about the time frame it would take to replace the passenger airbag. Needless to say he was on spot with his follow up texts. Keeping me updated when my car would be done.
William Hamilton is a valued employee and should be commended on his outstanding service he provides his customers. He is what customer service is all about. Giving Ford customer satisfaction. Thank you Will it’s a pleasure doing business with you. Signed, Adrian S
Give your man a raise. He is a good guy. Linda
Edgar was outstanding! He greeted me by name and made the check in process fast and easy.
He was professional and kind.
I appreciate his follow up and quick response to my questions.
Thank you,
Susan
He was very nice, I will ask for him next time!
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