Service Center

Real Reviews From Verified Customers

Mario H.
5 out of 5
11/9/2019
Great service and great team
Richard B.
5 out of 5
11/9/2019
Everything went well
Robert H.
4 out of 5
11/8/2019
Jason does a fantastic job as does the team.
Eulalio(Lalo) A.
5 out of 5
11/8/2019
Very nice and helpful thank you
Jeffrey T.
4 out of 5
11/7/2019
Edgar is great, always is. My problems are always with other parts of the dealership. This particular time with the new airbag assembly; it shouldn’t take a week and a half to get a part in and completed for warranty work.
Ricardo B.
4 out of 5
11/7/2019
Am very happy with the service of my car and Joel is an excellent service advisor knows his job very good Joel has taken care of my 2 other vehicles never had any problems I trusted Joel thank you and thank u ford
John E.
5 out of 5
11/7/2019
Edgar was great! Have nothing but the best to say about his help. Really appreciate his hard work.
Rawls S.
5 out of 5
11/7/2019
Edgar did a great job as always.
Elaine B.
5 out of 5
11/7/2019
I love the service at Ford of Orange. Ross is always available and ready to answer any questions I have. And the LYFT service is great.
Aaa Insurance.
5 out of 5
11/7/2019
Kept me updated
Kim C.
1 out of 5
11/7/2019
14 broken lug nuts while rotating tires. Thanks
Rebecca H.
2 out of 5
11/6/2019
Impossible to get the customer service people to call me back. Extremely unsatisfied
Janice M.
4 out of 5
11/6/2019
Lou was great! Routine maintenance super fast today. Thank you!
Maria R.
2 out of 5
11/6/2019
Joel’s customer service isn’t always a pleasure. But your labor amounts are insane!! Super overpriced and really discouraging to get service from where the model is from. That’s what makes people look for mechanics else where.
Emcor (.
4 out of 5
11/5/2019
Completed service on time and when said it would be done
Paige H.
4 out of 5
11/5/2019
Great service, I always know my car is taken care of. Genaro was great at explaining all of my charges to me, helping with rates and discussing timelines. I was never surprised by what I was charged or when my car was complete. Very happy with Ford of Orange!
Rafael V.
5 out of 5
11/5/2019
As good as always keep doing it..
Byron Epp.
5 out of 5
11/4/2019
Louis was awesome. The for hiring him.
Justin B.
2 out of 5
11/4/2019
Scheduled internet transmission appointment for Sat. Confirmation received. Dropped off car 11pm Friday night and Uber back home. Sat Victor informed me no transmission work weekends. The appointment process needs improvement. Will try again. Rick Bautista for Justin B
Magdalena H.
5 out of 5
11/4/2019
Very good service

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