Excellent customer service and quick service thank you everyone. I’m very satisfied overall.
This time I was very disappointed with the service I was not satisfied with your service and I don’t think I would recommend that dealer to anybody else in my family ????????????????????????????????????
I thing that the small things make a big Impact. And customer satisfaction Thanks for the opportunity to express my point of view.
Great customer service ????
Will was the best and most helpful Ford employee we have ever had the pleasure of dealing with. Ford of Orange isn't the closest dealership to our home but because of our experience with Will, Ford of Orange will be our new location of choice for servicing our vehicle.
Jason greeted me as soon as I walked through the door. He tried to upsell me with a couple of things, but wasn’t too pressuring. He had my vehicle ready when I needed it to be. If JR isn’t available the next time I’m in for service, I will definitely seek Jason Yee. I had a previous positive experience with JR when Quick Lane was still around and he went above any beyond to improve upon a very negative prior service experience I had had with another service advisor.
Very good ...professionals0
Micks Heating/Ac/Plumbing.
Jason was easy to work with
Explained everything and had everything completed in a timely manner
Joel is an outstanding service advisor. Every time I go for service he is my go to advisor. Very professional, friendly, and goes above and beyond his call of duty.
Joel is superbly helpful & efficient.
I would also like to commend Sarah Posell for providing assistance. After waiting only 15 minutes, Sarah informed me that my car would not be ready Fri as the mechanics were way too busy before the Holiday. Sarah provided me with a status update and arranged a ride home instead of waiting 2 hours to discover the car would not be available until the following morning. The customer service Sarah provided to me went above and beyond expectations. Because of Sarah, I have complete confidence leaving my car in your care.
I appreciate the timely manner in which the service was completed.
JOEL is one of the reasons I only take my car to Gordon of orange.
Please give him a very good Christmas bonus he always does a great job. Linda
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