Yes. They got as in early and got the job well done!
Jon in service was very professional and accommodating. This experience was much better than my last. Thank you
Jon Kenney is simply the best customer service person (in any industry) I’ve ever worked with He is incredibly focused on each customer’s individual issue. He addresses your concerns quickly and to your satisfaction. He explains what the charges will be before the work is done. When your job is completed he makes sure you are 100% satisfied. I feel so very fortunate to have had him take care of a few issues I’ve had with my car.
John Kenny was very personable, professional, and kept me up to date with what was going on with my vehicle but I have not been happy with the service that Scottsdale Alfa Romeo has provided me after buying an expensive luxury car from them. I will be taking my Alfa Romeo somewwlse for service in the future.
John is fiat service is a breath of fresh air .
Cares about his customers
John is a very considerate and helpful person.
I had an appointment and it still took 2 hours to replace windshield
Blades and 1 left front running light. The person checking ne in was helpful
But it is inconceivable that it should take 2 hours for this. This is not the first time
It has taken a long time for a minor repair. Will try not to go their in the future.
Excellent service John’s attention to detail was
Noteworthy It was a treat to be in the company of a true professional
Who cares about his clients
I have always received excellent service from your Fiat service department. Fred was wonderful and Jon is providing the same level of service.
The service guy was amazing,excellent service
The only thing i would suggest. I knew what theissue was when i brought in my car. The problem was intermittent and difficult to replicate. It came down to the battery terminal connector which was corroded. If the part was ordered when told this a second return cost would have been avoided.
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