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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2847 reviews 62%
4 star 1164 reviews 25%
3 star 107 reviews 2%
2 star 219 reviews 5%
1 star 268 reviews 6%
Review Us
John S.
5 out of 5
6/6/2020
Outstanding service thank you
Michael B.
5 out of 5
6/6/2020
Great service as usual.
LEENA S.
2 out of 5
6/5/2020
I had a 730am appointment and it dtill took them 2.5hrs to change oil.
Frank H.
5 out of 5
6/5/2020
I appreciate how thorough Austin was in resolving all issues with my GMC Denali. Thanks again for a great service experience.
Lori R.
5 out of 5
6/5/2020
Chance was very helpful and Gregor work with.
Josiah M.
5 out of 5
6/5/2020
Sean did a great job! Thank you!
Matthew S.
5 out of 5
6/5/2020
Grateful it was taken care of so quickly
Larry .
5 out of 5
6/5/2020
Everyone did a great job!
Stephanie M.
5 out of 5
6/5/2020
Thank you for the extra attention to detail by your manager.
Rick B.
5 out of 5
6/5/2020
Great
Ray H.
5 out of 5
6/5/2020
Thank you Sean and Dixie for all your help!
Laura T.
5 out of 5
6/4/2020
Great service
Timothy E.
4 out of 5
6/4/2020
The wait was rather long for a simple battery test and replacement, 2.5 hours. For the most part, I was kept informed.
Jeanette S.
5 out of 5
6/4/2020
Debbie was outstanding and the comrade among staff was nice to see.
Brad W.
4 out of 5
6/4/2020
I enjoy having experts in automotive mechanics and keen on customer service handle my vehicles. I travel to Springfield Monthly. It is my choice to have my Infiniti QX60 inspected and maintained by the experts there. Thank you for your effective protection of my mechanical investments and for your efficient consideration of the cost to me.
Grant H.
1 out of 5
6/3/2020
Better communication. No follow up requested.
Tyler J.
5 out of 5
6/3/2020
Chance did great and everything was done in a timely manner
Phillip F.
2 out of 5
6/2/2020
I did not appreciate my visit at all I felt very misleading I will not be using your service center ever again so lose my number don’t text me don’t call me I will not be doing any business with reliable Chevrolet big lots ever again
Michael W.
5 out of 5
6/2/2020
Very pleasant, and explain everything well.
BOB O.
5 out of 5
6/2/2020
Chance was excellent, very professional, very customer focused. It was a great Reliable experience, as it is every time my wife and I come .

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