Super great, friendly service! It was a long wait, but understandable! Very happy with everything!
Jose was fine, but my Traverse continues to give me an error message. It states that there is a USB error, Please check USB device. Also, my floor mats and pedals are so slick our shoes slip off. Seems kind of dangerous!
So very friendly and finished my vehicle ahead of estimated time, just awesome!
Terry got it done and I really appreciate that!!!
He was professional, polite, and friendly. A+
Your service team was efficient, quick with the repair, very personable and friendly.
I usually dread going to have service done but this team has changed my mind.
They had my car for 2 months then they had my car for a month...I went to get my vehicle because I can't keep borrowing cars from other people and renting one....when I went to pick it up they made me pay for work that isn't even done yet. I am truly unsatisfied with you guys and will never be back....
Kept me informed and fixed it where i was able to pick up after hours.
You all do a great job for me on every visit.
Took over an hour longer than Austin told me it would and nobody ever notified me that the wait would be extended. I was forced to talk to the manager of the service department after it was 30 minutes late who told me after asking several cluelessness employees messing around more than working told him that they "just needing the paperwork" which took another half hour for me to get ahold of. At that point it was announced they made an authorized repair and that I would be charged. Terry told me it would be waived for my wait but when Jose presented me with the charge I reminded him it was unauthorized and that his manager told me it would be okay to which he replied "Okay, I'll just pay for it then" in a very snarky tone. I ignored it and left. I always have issues at this Chevy and will not be giving any business to you anymore. Me and my family have bought many cars from here but are still treated like a chore everytime we come in. I'll be paying to get my oil changed from here on out, because the warranty that makes it free isn't worth the horrible service I receive
Mr.Tate is the best!, I'm going to do all of my maintenance with him.
Austin does an amazing job. Excellent customer service skills. Thank you.
Chance was great, friendly, through, I did what he said he would do! That puts you at ease about the service, just like the feeling I had when I bought the truck from Aaron, almost a month ago! You will continue to get my business, and friend recommendions!
Sounds good! I'm still waiting on one other part to come in the head liner, So far I'm impressed with the work that was previously done. Thank you!
As always Debbie took excellent care of me and my truck. Honestly, she’s the reason we have bought cars at Reliable and continue to have them serviced there. I might add, that as the face of the service department and dealership that I have worked with for 20+ years, Debbie is taking care of you all too...friendly, warm, honest and committed to her customers. In a world where there seems to always be another objective, I can say with confidence that Debbie has always done her best, and made me/us feel like we are not an interruption to her day or work, but the reason she is there and that we matter. Kudos Deb!!! Once again we are not only completely satisfied customers, but welcomed friends to the Reliable Chevy family! Thanks again!
Chance was very helpful with are visit Thanks chance
I had to contact your manager after I got home. They did not do everything that I asked them to. They did not grease my S10! They sent someone out to get my pickup so that could get done. They then returned it home. This very same thing happened last year when I had it serviced at your place. Ron Elliott
Was very well done, Have faith in you service advisories
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