Service Center

Real Reviews From Verified Customers

Trent G.
5 out of 5
12/28/2019
Eddie always takes great care of me and I continue to come to Grapevine Ford because of him.
MARK J.
5 out of 5
12/28/2019
Andrew was very professional and did an excellent job
William C.
1 out of 5
12/28/2019
Tyler was great, but why do you not dry the vehicle after washing it? It leaves water spots and then I have to have it washed again to remove them. Just don't offer the wash if you aren't going to to do it right.
RICK P.
5 out of 5
12/27/2019
Fast and courteous.
Carl G.
4 out of 5
12/27/2019
Jody is an outstanding Service Advisor. Will request her for my next visit.
John C.
5 out of 5
12/27/2019
Tyler is definitely an asset to business! Great experience working with him!
Troy H.
5 out of 5
12/27/2019
Work was done quickly and professionally. Very happy with the service. Looking forward to coming back again.
Dean P.
5 out of 5
12/27/2019
Great service as always...
Luis M.
5 out of 5
12/27/2019
great job like always
William J.
4 out of 5
12/27/2019
Ford Grapevine is fantastic. I’m never let down. Pete was amazing. Thank you
SANDRA M.
4 out of 5
12/27/2019
Pete gave me excellent service and explanation of what they did to the car. My only complaint is the tv in the waiting room. could you please sometimes have a channel Other than ESPN? It would also help if you had the works spoken scrolled across the screen as the volume is so slow you cannot hear what is being said. One more thing Pete had the time exactly for how long my service would take.
Stewart G.
5 out of 5
12/26/2019
Good as always!
Pamela Z.
5 out of 5
12/25/2019
Bob Leininger worked tirelessly to get my F150 back on the road the same day I brought it in while on my vacation from Michigan. Bob worked so hard to get our truck fixed, he did a wonderful job! Thanks so much Bob, you helped make our vacation and Christmas wonderful!
Francisco O.
4 out of 5
12/25/2019
I keep coming to Grapevine Ford because Bob. He’s the best.
Patrice F.
5 out of 5
12/25/2019
Thank you you are wonderful I work with!
Peter R.
5 out of 5
12/25/2019
He is the best.
Daniel D.
5 out of 5
12/25/2019
Always a pleasure to work with Andrew.
Heather T.
2 out of 5
12/25/2019
Couldnt ever get a straight answer. Had trouble getting ahold of the service people.
Andrew P.
4 out of 5
12/25/2019
Jason has been great working on solving the recurring issue on my truck. I appreciate his calm, confident and informed communication on the phone and in person. As well as his commitment to solve the issue! Great follow through.
AMY S.
5 out of 5
12/25/2019
She worked me in on a busy day, and it was much appreciated!

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