Service Center

Real Reviews From Verified Customers

Leslie B.
5 out of 5
2/17/2020
Thank you so much ! Miguel always does a fantastic job to take care of my car!
Steven R.
5 out of 5
2/17/2020
Bob is great to work with. He took care of everything from the loaner to getting my car fixed.
John L.
4 out of 5
2/17/2020
Jody was awesome, she goes above and beyond the extra mile. She knows her vehicles and she keeps in touch with them customer. Words can’t describe her and how much of a great asset she is to the dealership.
Hector A.
5 out of 5
2/17/2020
Tyler is a really good advisor. He surpassed my expirations.
Kelly S.
5 out of 5
2/17/2020
As always Pete took care of my car got the issue resolved quickly. I appreciate his dedication to customer service! He is a great service advisor! Thanks Pete
Barbara G.
5 out of 5
2/17/2020
Daren quickly addresses all concerns and provides exceptional service.
John W.
4 out of 5
2/17/2020
Aaron McBride is a knowledgeable Ford and Lincoln advisor. He not only understands how my vehicle works, but more importantly he knows the Grapevine Ford and Lincoln system. His information is reliable as well as the expectations he provides. Even when things don’t go quite as expected he has already set into motion a temporary fix that is quite acceptable, while never taking his eye off the final solution. Aaron McBride is why I stay with Grapevine Ford and Lincoln.
Bob T.
5 out of 5
2/17/2020
Great job I wish the service department had a dedicated person to answer phone questions
Riley S.
5 out of 5
2/17/2020
Awesome customer service!!
Jane B.
5 out of 5
2/17/2020
Outstanding service.
Michael K.
1 out of 5
2/17/2020
Door lock problem was not fixed
Tim S.
5 out of 5
2/16/2020
Bob Leininger is a knowledgeable service advisor who is a gentleman and a friend!
John M.
4 out of 5
2/16/2020
Thanks to Pete for getting my truck in and out so quickly this morning, even after I asked for an alignment.
Garry A.
5 out of 5
2/16/2020
Jodi did a great job communicating and taking good care of us to fix the problem
David M.
5 out of 5
2/16/2020
Tyler provided a good service
Jennifer R.
5 out of 5
2/16/2020
One of the best experiences I've had at Grapevine Ford. The positive out come was super friendly, honest and timely.
David P.
5 out of 5
2/16/2020
Jody was very professional.
Douglas I.
5 out of 5
2/16/2020
Thanks Pete...excellent service!!
Linda P.
5 out of 5
2/16/2020
Andrew was great to work with and was a big help
Bryan B.
5 out of 5
2/15/2020
Thank you Kevin Magee for always making our emergency’s a priority and getting us back on road again. Bryan and Kim Bellamy

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