Service Center

Real Reviews From Verified Customers

Lana J.
5 out of 5
5/1/2022
Thank you. Bob Leininger takes very good care of my needs with my Lincoln. He is absolutely the best. Lana J
MARK G.
4 out of 5
5/1/2022
Chris always listens to my request. Service with a smile. Don’t change a thing.
Marcia G.
5 out of 5
5/1/2022
Great job done by all the staff. Thank you
Victor A.
5 out of 5
5/1/2022
Bob was fantastic. He is so professional and kind! We are beyond pleased with the service he provides! Thank you Bob.. for everything! Vic & Linda
Pamela C.
5 out of 5
4/30/2022
Christopher was great to work with. Kudos to the service team!
Robert P.
5 out of 5
4/30/2022
Alfredo is one of the best service representatives I have ever worked with. Great asset to Grapevine Ford
GONZO G.
4 out of 5
4/30/2022
He is the MAN!
Russ M.
5 out of 5
4/30/2022
Tyler is a top performer. I managed a top staff for 30 of my 40 years. Hiring personable people who care about people and pride in his performance and company is always a winner. Thank you. Believe I have been through 12 or 13 personal and professional cars. They were all my choose.
PAULETTE E.
5 out of 5
4/30/2022
The service Tyler provided was Dien and helpful. It makes me wish I bought my car there.
Loni T.
5 out of 5
4/30/2022
The service team is always friendly and helpful when I bring my cars in for maintenance.
CITY OF.
4 out of 5
4/30/2022
Thanks Daren!!
Carol W.
5 out of 5
4/30/2022
Pete was wonderful! Extremely professional and explained exactly what my vehicle needed done. Happy customer!
Brenda D.
4 out of 5
4/30/2022
Earth Angel Heath is an intergalactic ambassador for Lincoln. Sandy Smith helped me choose my Black Label about a year ago. She introduced Heath to me at that time, and Heath has been there every step of the way. The exemplary service, care, attention, and professionalism is why I will stay a Lincoln driver.
Rod S.
5 out of 5
4/30/2022
Aaron took excellent care of me.
Eric G.
4 out of 5
4/29/2022
Heath in service is fantastic. Cares about the customer. My wife and I come to this location because we feel Heath will take care of whatever the issue is.
MELTON B.
4 out of 5
4/29/2022
Pete Roshell is a straightforward and honest service advisor. I trust Pete to take good care of my truck and make recommendations that are needed to keep it running and in tip top shape. I know Pete has been with Grapevine Ford for several years and I think it is important Grapevine Ford does all it can to retain great employees. Service after the sale is very important. Also would like to recognize Jeffery Mozingo for his awesome job of getting my truck checked out and repaired so quickly. Love the new lower ball joints. The truck drives and handles better than when it was new. Thanks Pete, Jeffery and Grapevine Ford for a great service experience.
Krisha V.
5 out of 5
4/29/2022
Heath is the best advisor, from the moment I bring my truck in, he keeps in contact with me for the whole process. He gets my list and will make sure Everything is completed. He will even take a drive with me to make sure it’s fixed. I give him 10 stars in customer service. Thank you Heath at Lincoln for taking care of me every time!!
Murray D.
4 out of 5
4/29/2022
Bob is an excellent service advisor. You are lucky to have him.
Mark W.
5 out of 5
4/29/2022
Robert was great, truly great customer service like Lincoln should be. Fast in and out with great customer service with a personal touch.
Cheryl L.
5 out of 5
4/29/2022
Great customer service!

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