Brought the car in on a recall for the brake system and Ford did not have the parts to fix it. However there was another recall for the airbag which they did fix. My car was there for over two weeks waiting on the part which never came in. Mark was very helpful and I have no complaints in the manner in which he handled the situation. However Ford motor company **** and I will never buy another Ford. Ford should have never sent out the recall letter because they never had the parts to begin with.
Pete has always been great with customer service. Simply the best.????????
Aaron and team did a great job and added personalized service. Five stars!
Still having a smell out of the vents when the air conditioning is used.
Jason was great and very nice to communicate with. I am pleased with the work done but I was told my car would be ready Tuesday afternoon and it wasn't. I was then told Wednesday before lunch and it wasn't. I did pick it up later that afternoon but about a day later than I was initially told. Also, I was the one who had to call with any update on my car so I was just waiting around Tuesday and Wednesday expecting my car to be ready and didn't know until I called that it was postponed.
My car was said to be done says before, however days later I was told it was not ready.
Jason, thank you so much for always taking such great care of me! You treat me like 1st Class always! Thanks brother! See you on the next service!
Brian B
I was happy to get the service provided to me when I brought in my f150
Great service from Pete Always nice and courteous.
I have my car serviced at GF because of the outstanding attention and service from my advisor, Mr Bob Leininger.
Great job. Friendly and efficient.
Everything was very satisfactory
I could not get a call back to set a service appointment for factory recalls
Pete took care of expiditing my car service and assured that my car would receive a detailed cleaning in the next few days
Pete was awesome! He was able to get some work done for me knowing we were scheduled to leave town soon.
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