Service Center

Real Reviews From Verified Customers

Bethanna K.
5 out of 5
7/18/2021
I appreciate his help.
RODERICK H.
5 out of 5
7/18/2021
Great Service
Tim P.
4 out of 5
7/18/2021
I came in for routine maintenance but also because the sun had melted my rear view mirror off the windshield. When I arrived, Tyler helped me out and got me everything I needed. He also communicated clearly with me throughout the whole process, which eased a lot of stress I had when initially dropping off my truck. I haven’t always had great experiences in service, but Tyler’s customer service reminded me why I shop Ford and why I will continue to buy Ford’s. Grapevine Ford is lucky to have an ASM like Tyler Jacques, and I will definitely be coming back to service my f-150 with him again.
Alex C.
5 out of 5
7/18/2021
Chris was very accommodating and delivered top notch customer service. Highly recommended
Todd N.
5 out of 5
7/18/2021
Miguel was fantastic to work with. Very responsive and informative with his responses. Absolutely fantastic
Linda G.
5 out of 5
7/17/2021
Daren is always very helpful, competent, and friendly. I couldn't ask for better assistance with my car. Thank you, Daren.
NOEMIA G.
4 out of 5
7/17/2021
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Joanne W.
5 out of 5
7/17/2021
Miguel did an awesome job!
Marc B.
5 out of 5
7/17/2021
Good communication. Job done on time as promised
JOHN M.
4 out of 5
7/17/2021
I hate these surveys.
Greg S.
5 out of 5
7/17/2021
Bob was professional, as always.
CYNTHIA W.
4 out of 5
7/17/2021
Absolutely very good customer service. If I can be honest I would say the car wash could be a little better. Wasn’t as clean as I’ve had before but I don’t wanna complain considering it’s complimentary:)
Arthur D.
5 out of 5
7/17/2021
All the work was accomplished to my satisfaction!!! They did an excellent job serving my car. The staff was very friendly and professional!! Christopher Walker was a pleasure to work with and took extremely good var of my vehicle.
GARY P.
4 out of 5
7/17/2021
Tyler did a great job, best dealer support I’ve had in a long time.
Wayne H.
5 out of 5
7/16/2021
Pete is great to deal with. Super knowledgeable and attentive.
Stephen W.
4 out of 5
7/16/2021
This was enough, I don’t do surveys
Robert E.
5 out of 5
7/16/2021
Great job
JIMMY G.
5 out of 5
7/16/2021
They got me in and out very quickly
Mick S.
5 out of 5
7/16/2021
I will use Robert again, he was professional, friendly & reliable. I appreciate that he valued my time, was quick and easy to work with…
Ramon M.
4 out of 5
7/16/2021
I received an exceptional service, excelent customer service and professional technical advise from Mr. Pete Roshel. Two Thumbs Up!! ????????

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