Gold Coast Cadillac Auto Repair Service Center

Crystal has always been a pleasure to work with!

Great job as always

Exceptional service

Stephen was fantastic. Knowledgeable, friendly etc. highly recommend

You guys were fantastic! Crystal , Juan the tech and even receptionist that answered the phone were so helpful and honestly made me very comfortable. Happy I came to Gold Coast! Thank u.

Twice now, I've been charged over $160 to replace a fuse. I understand that a diagnostic fee is necessary when it's a complex mechanical problem that requires significant labor to figure out. But come on. Changing a fuse??? $160??? I was told that there would be a diagnostic fee but that if I went ahead with the repair, I wouldn't get charged the diagnostic fee. So I went ahead with the repair which involved replacing a fuse, and still got charged the diagnostic fee. Twice. Also, it would be nice if I could check my car in at 745 for my 7:30-8:00am appointment without getting attitude from the service advisor. I'm sorry if I was there before her, but the huffing and puffing and head shaking was downright rude. The jockey was asking her to get me checked in, and she made it very clear that she was annoyed that I was there at 745 for my 8am appointment. Yet when I made the appointment, I was told I could arrive between 730 and 8. There are many Cadillac dealers in my area. I don't need to bring my Escalade to Gold Coast if this is how I get treated and ripped off. I'm over $300 deep for 2 New fuses. What's the markup on that? Of note, the jockeys, and Juan the loaner guy were all wonderful. But that's not enough to keep me coming back.

Superlative. Simple, fast & well done. Thank you.

Amazing service!

Excellent service and communication throughout the repair process!

Crystal did a great job! She always goes the extra mile!!!!

Car was picked up on time and when I received a call from service, we discussed what needed to be done on the car. Staff was courteous and efficient. Very positive experience

Bonnie Lane. She is very nice and very helpful and I love working with her every time I need my car to be serviced and she always take care of my car and everything needs to be done for the car she is excellent . Juan Gomez One of the best people that I ever worked with when I bring my car he takes care of my loaner he’s always polite and always nice and he knows what he’s doing and I love working with him he’s one of the really excellent people at Gold Coast Cadillac

Great service done quickly

As always

Bonnie kept me apprised of the status of the work and was kind enough to offer a loaner car when is she realized how long the fix would take. Very courteous. Thank you

Bonnie always does an excellent job and keeps me up to date wi repair status. Thank you

My invoice page 2 is missing. I only have half the charges listed. J# 1 to 5 missing. Please email me copy. Thank you

I was satisfied with the cooperation by Jeff and Stephen but not satisfied with the resolution of the problem and how long I have to wait for positive results it’s very differcult to drive an expensive car that has a radio that doesn’t work. This should have been check d before delivery and the tool kit that was supposed to be in the trunk was not there. I want the tools that come with the car not tools from another year

Good job!!!

Very professional