Bonnie Lane was amazing!! She is extremely professional , friendly and very knowledge on all aspects of my vehicle. She contacted me when other recommended work was called for. Bonnie is a true asset to Caddilac. I also received a loner car and the gentleman that handled that service was also excellent. I will definitely return for service and will look to purchase another vehicle with Cadillac.
Thank You
Laura F
Completely thorough in her explanation and presentation. Checked with others to get a complete picture of issues. Brought in the mechanic, who was similarly great, to completely make clear what was to be done.
Service provided by Bonnie and the technician was excellent. Informed
all through the process. Main reasons for returning to dealership for
service.
I’m very satisfied, with how I was treated and the work that was performed by my Rep.
Still have problem. Mngr Mark never called me back. Not too happy with my first service visit.
Crystal Dejuan very courteous and excellent employee. Gold Coast Cadillac would be fantastic if all employees went above and beyond the expectations. Thank you so much Crystal
Crystal was very proficient and was able to correct my issues and order the necessary parts to correct my problem.
Thank you guys so much for your help Everyone at goldcoast have always been professional and courteous to me Miss Bonnie lane Have always looked out for me and I appreciate it very much You guys deserve 5 stars plus thank you again Loyal customer John Wilson
Very informative with the situation checked other things said all was good
Crystal knew I needed vehicle back same day and she did the impossible and got it back to me. It was a big job and they didn’t even have the parts but it done! Perfect! Crystal is awesome!
As usual service was fine
I have total trust in the Gold Coast service department.
Bonnie is very nice every time I bring my car into Gold Coast. Very courteous and kind also
SoLved horn honking problem shown on paperwork. Staff pleasant and understanding of this issue when I called.????it has been resolved- never ever had this happen with a brand new car of any kind.
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