We were told the car was washed and vacuumed and it was not!
Bonnie is always pleasant and honest. She explains what is needed.
Bonnie was accommodating and a pleasure to deal with, expect perfect responses on the upcoming survey
Bonnie is thorough, efficient and friendly. She is a credit to Gold Coast and Cadillac
Bonnie was a pleasure to deal with.
My concerns were addressed with care for my vehicle and gave. me complete confidence in the service provided
Bonnie was extremely helpful She offered good information
Bonnie and the entire team were wonderful. She texted me every step of the way. Never had that type of customer service from any business but my own. Prices were fantastic but the service was out of this world. Bonnie is an angel. She worked through my rough work schedule and we were able to get the car fixed up good as new.
I would like to thank Bill the manager of Gold Coast for meeting with my husband and I first to discuss the issues we were having with my vehicle.Then he had the service manager Mark meet with us to resolve the issue we were having with our car. Bonnie kept us informed and the work was expedited in a timely manner. Thank you all for getting my car back to the condition I expect of a Cadillac.
Bonnie lane is a pleasure to deal with she is a asset to the Gold Coast team . I am very impressed with her updates with completion off my vehicle. I couldn’t ask for a more professional service adviser.
I feel confident when bringing in my car to Gold Coast and having Bonnie as service agent is a plus she is a detailed person and makes sure she covers all my service items to be completed
Mary Lou Billings
Service team was pleasant service was done fast. I am glad I moved the service appointment to you guys
10/10 would recommend. I arrived with a filthy car + 0 windshield wiper fluid. Oops. Bonnie went above + beyond. Answered questions + even helped get me set up for my tiny dents soon to be fixed! Left with a vacuumed car, plenty of fluids + zipped to the car wash for the complimentary cleaning. Great day. Thanks, Bonnie!
Bonnie listens to you and she cares
I recently bought my wife a Cadillac at Gold Coast and while I was there I asked if I could service my Buick there. I am so impressed with the service department and am proud to be part of the Gold Coast family. I will be purchasing another Cadillac there in the near future. Bonnie was excellent and I will be back in for service again.
As usual, Bonnie was on top of every concern. She is the reassuring presence in the service department. I actually look for her while the roll up door is being opened. Timely and professional she should run for the state senate. !!!!THANKS GOLD COAST!!!!! Sincerely Ralph from Roselle
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