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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2793 reviews 73%
4 star 791 reviews 21%
3 star 67 reviews 2%
2 star 93 reviews 2%
1 star 93 reviews 2%
Review Us
Christine P.
5 out of 5
11/26/2019
Steve was a pleasure to work with. He was knowledgeable and kept me informed to the aspect of work being done on my vehicle. He was professional and pleasant.
Bethenny F.
5 out of 5
11/26/2019
Great job . Thank you
Steven W.
5 out of 5
11/24/2019
Crystal is the best... that's why I like Gold Coast, the service.
Colleen H.
5 out of 5
11/24/2019
Service was exceptional! Thank you!
Hugh H.
5 out of 5
11/24/2019
Satisfied customer
Nicholas B.
4 out of 5
11/24/2019
Bonnie is the best!
Cindy B.
5 out of 5
11/24/2019
Mike was great and very helpful. He kept me up to date with my vehicle and goes the extra mile for me and other clients that I saw him interact with. Thank You Mike
Thomas L.
1 out of 5
11/23/2019
Unfortunately, the problem with the radio was not resolved and another service appointment will be necessary
Theodore F.
5 out of 5
11/23/2019
Professional,quick,and very friendly,keep up the good work.You guys are worth the drive from Staten Island.
James Z.
5 out of 5
11/23/2019
Excellent
Yvonne J.
5 out of 5
11/22/2019
The service team is an exceptional group of individuals that represent Gold Coast at all times in an outstanding manner, thank you for choosing the best to service your customers
Donna R.
5 out of 5
11/22/2019
Bonnie was exceptional, answered all my questions and the service was quick. Everyone there is always happy and prompt! Thank you!!
Daniel P.
5 out of 5
11/22/2019
Everything was awesome. Bonnie was super helpful. Thanks
Michael D.
5 out of 5
11/22/2019
Mike is awesome. Complete professional goes above and beyond great customer relations
Irene S.
2 out of 5
11/21/2019
Very dissatisfied with the lack of communication and how I was not helped
Mary G.
3 out of 5
11/20/2019
I came in for an oil change and was given a list of things that needed to be taken care of. I expect this. I did replace the front brakes and will do all on the list by next week. As I am a realtor my car is my office. Usually I get offered a loaner car Had I been offered a loaner I could have had the other items taken care of I really did not have the almost 3 hours of time it took today
George C.
5 out of 5
11/19/2019
Yes I was completely satisfied. It was the best service experience I've had since I've had this Cadillac. Highly recommend Gold Coast.
Rocco G.
5 out of 5
11/19/2019
Excellent service department
Tracey P.
4 out of 5
11/19/2019
I’m on my fifth Cadillac All has been great
Jeffrey O.
4 out of 5
11/19/2019
Completely 100% satisfied

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