John was awesome. Not only was he great at communicating the issues with my car, but he got me set up with a rental and even figured out a way to handle an expensive repair. He is the best rep I've ever had at Larry H Miller.
John was very helpful and patient and made sure the price I paid for service was fair when I came in for a dead battery, needing my transmission serviced at 50,000 miles, and state emissions done for registration. He was also polite and didn’t talk down to me. Unfortunately I have experienced this as a woman several times while visiting dealerships. I feel like he went above and beyond in doing his job. Thanks John!
Tom provides excellent service. Here is my complaint about this service. I was quoted $250 to replace the rear brakes. 150 labor and 100 parts, taxes and shop fee. I received a coupon from LHM in the mail for rear brakes for $99. I brought in the coupon and was told these were a higher quality brake that were installed, which i am fine with; however, there was no attempt to give a better price. If you can install cheaper brake pads for labor and parts for $99, why would a returning customer, that brings 4 cars for all service, pay $150 for the install alone. I ended up using a costco coupon for 15% off however, i was disappointed in the service received this time. Overall, I am still happy with Tom and the service he continually provides.
Very cordial! Enjoyed the service!
Austin & Mark were great to work with, highly recommend!
Ralph is the best service manager we have ever worked with. He is always making sure our vehicle is getting the best of care. We have complete confidence in his knowledge and advice. He gets an A+ from us.
Nate is very expeditious, professional and friendly!
Everything seems great so far!
Thank you for always taking such good care of us.
Very timely and courteous
You guys are awesome! We love working with Ralph!
He is definitely one of your top employees and always make sure that the customer always leaves happy!!!
My schedule never let me get back up to take care of the tires, but rik was willing to fix the problem if I could make it back.
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social