Thank you! My experience was great!
Damon is always a pleasure to work with. He keeps you updated on vehicles progress and always able to answer any questions.
Very satisfied with with the service I received from the customer service and the easy process of dropping the vehicle off! Job well done! Thank you!!!
Initially reported handle lose on three doors but only fixed two. Need to go back now.
Annette Book was great. Thank you.
Dan was awesome! He was really patient with all my questions. I am so grateful that all my questions and concerns were addressed. I also like the new ride system too with partnering with Lyft drivers.
Brian was great! Handled everything and communicated well with me about when it was ready to be picked up. Everything was perfect
Dan was pleasant to work with..everyone was very professional and pleasant...prices were not to bad. Will come again thank you
very satisfied with work..
Dan in Service was very knowledgeable & helpful. The young man who brought me the remote for my husband’s set of key had broken off end of the transponder and broke the little Hawaiian ???? key ornament. Why???
Working with Tony was a delightful experience. He definitely had my best interest in mind.
I want to share that unfortunately last time I didn’t have a great experience and didn’t want to go back. I wanted to give you guys another opportunity and I have to really thank Tony Esposito for making the best experience Tom Bell Chevrolet. He answered all my questions and gave me the best customer service. I will definitely will be going back and will request him if it’s possible. Thank you
Maria R
Tom Bell is a great place to take your vechile for any type of service or repairs. Great service department that is always willing to help you. Thank you
Back in 2017 I purchased a chevy sonic brand new from their Fontana Lot. As of now I still have less than 50k miles on it. Since November of 2020 I have had countless issues with the cooling system. I had the water outlet replaced in November and the coolant tank replaced in January. Then about 5 weeks ago I go to the Chevrolet in Redlands to find out why my coolant won't stop disappearing. They replace my water pump. A few days later, my car needs the water outlet replaced again! And it was over $500 there was no attempt to make up for my inconvenience. I would never purchase a Chevrolet vehicle again. Stay away from Chevrolet vehicles.
Oil & filter change went good as planned.
I’ve had problem with intermittent wind noise with the driver’s window. Tom Bell service says they don’t hear it. I brought a small battery powered leaf blower so we all could hear where the wind makes the noise. When I left all was good, John the shop foreman heard it and all was good.
Until I was told nobody could hear the wind coming in. I was told they couldn’t use the leaf blower to locate the wind noise, even though I was asked to bring the leaf blower back in and leave my truck overnight.
It almost seems Tom Bell went to more trouble to NOT try and fix my problem.
I was extremely surprised by what seemed to be an excuse not to try something to fix the problem.
Great customer service, expertise and personality.
Howard was great. I will definitely be back for my next service. Thank you!
Very happy with the service.
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