Howard is ALWAYS AMAZING! Make sure you treat him well
Angela was friendly, helpful and professional!!
Excellent customer service skills. Would only want to work with Brian fir future repairs
Daniel Burrus was very helpful
I actually was going to go to a different dealership because I didn’t want to be in a long wait list to have my vehicle checked. However, i still took it to tom bell. After my experience I’m glad I did. Brian has excellent customer service. I never once had to call and check on my truck. He kept me up to date. Which I really appreciate. This was the best vehicle service I’ve received at tom bell and it was because of him. Thank you
Communication between your phone telephone staff and your service department leaves a lot to be desired The left hand basically did not know what the right hand had promised
Yes, Dan my service writer Always takes Great Care of my cars!!!
We had the pleasure of working with Anette Book. She made this process extremely easy for us. We previously had a really bad experience with a dealer in the city of Madera and for some reason we were expecting it to be the same with you guys. We dropped off our truck on Monday and within that same day they had a diagnostic. My truck was completely ready by Thursday (which is extremely impressive). I cannot brag enough of what a great, easy going, professional, but most importantly helpful Anette is. We appreciate her hard work and dedication. Thank you for such an amazing experience.
Well organized, very professional, very friendly, overall a very nice experience!
Daniel was great. A pleasure to deal with. I don't like having to complain about anything but when servicing my truck. There was an imprint left on the interior of the cab. Whomever drove or was in my truck left a mark. I didn't call to address it.
Service to get my airbag recall done at the dealership was professional as usual. Brian ****did a fantastic job of taking care of me. I will always consider Tom Bell Chevrolet first whenever I need to address issues with my Silverado. Thank you.
The service was fast, friendly, positive atmosphere, and professional.
The problem I brought the car in for is still unsolved.
Service writer greeted me promptly, and was courtiuos. The vehicle service was completed within the estimated time.
Service was good .. took longer then expected but good
Thanks for taking the time to try and diagnose the problem with my car.
Damon was a huge help!!! Made my experience easier. Thanks Damon
Howard was very professional and helpful.
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