Service Center

Real Reviews From Verified Customers

Scott W.
5 out of 5
2/21/2019
Daniel did an exceptional job and provided a high level of customer service. He was attentive to my needs and concerns and addressed each concern in a thorough manner. I would recommend Daniel to other customers, thanks Daniel. Respectfully, Scott W
Rosie B.
5 out of 5
2/21/2019
Daniel ensured that I was totally satisfied. He is a great asset to your team and company.
April P.
5 out of 5
2/21/2019
Awsome
Tanie D.
4 out of 5
2/21/2019
Damon is great! Have a sick feeling I got a lemon for a fruck
Marie A.
5 out of 5
2/21/2019
Good customer service
Kevin T.
5 out of 5
2/20/2019
Damon was incredibly helpful and spent extra time helping us.
Jack M.
5 out of 5
2/20/2019
Howard and everyone else I dealt with did a wonderful job. Their customer service is the best.
Larry A.
5 out of 5
2/20/2019
Great service
Julio A.
5 out of 5
2/20/2019
Wonderful service
Cornelius L.
2 out of 5
2/20/2019
I couldn’t be offer a shuttle ride to my homeI live 12.2 miles from the dealership and I was told by Jan No shuttle ride. At that point I cancel to have my vehicle service at Tom Bell. My service today would have cost about $400 to $600. I brought my vehicle in due a warranty item for Emissions issues notification by On star. I scheduled an appointment before bringing it in. Jan expllained I needed also transmission service, fuel service, engine cabinet filter. Tire rotation and routine service. I also added to have Tires balance because it doesn’t come with tire rotation and oil change for $99, it’s an extra $59. Add all this up and you see why I said $400 to $600. I purchased this vehicle from here(Tom Bell), at the time I was living in Beaumont. More than 12.2 miles, had I known this type of treatment is condone I would not have bought it here. The last time I visited atom Bell, I had to get the store manager involved, yes the service advisor was Jan at thT time also. I’m sure to tell my story to many, social media and the military community.
Michael M.
5 out of 5
2/20/2019
Thanks
Dirk M.
4 out of 5
2/20/2019
Helpful Friendly Informative
Catina S.
5 out of 5
2/19/2019
Excellent service! I am grateful!
Travis J.
5 out of 5
2/19/2019
Service was great, Damon went above and beyond for us.
Vicki R.
5 out of 5
2/19/2019
Very helpful and especially kind!
Allan T.
5 out of 5
2/19/2019
Very friendly ,informative and helpful. Everything was great ! Highly recommend.
Albert V.
5 out of 5
2/19/2019
Great job..
Don G.
5 out of 5
2/18/2019
He did a great job! It did take a long time.
Robert W.
5 out of 5
2/17/2019
I've never had such an easy pleasant experience! Daniel made this a great experience, the best experience I've ever had at ANY dealer. Thank you!
Siomara G.
5 out of 5
2/17/2019
Excellent customer service by Pedro very helpful

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