Service a driver could have been a bit more professional but the price of the repair was good so I guess it was ok
From the moment I pulled in the service was outstanding Annette answered all my questions and I was very satisfied with everything thank you once again Chevrolet
Pedro was very helpful and friendly.
Damon treated us very well, came in with a problem and left with none. A thank you to Damon and all the techs who worked our car.
At the moment.i arrive to your service department,everybody was very helpful was very impressed,thankyou Annette service advisor,for being so helpfu,definitely I would be back. Sincerely Juan C
Great job, and specified exactly how long the work would take.
I tried multiple times to get my oil changed and brakes replaced
Saturday, tuesday then saturday again with an appointment at 12pm
Two times they told me that they were super busy and id have to come back so i did saturday again with an appointment not only did they make me wait 35 minutes to get help they said i would probably get my car the next day.
Im not sure if they knew what was going on honestly.
The gentlemen at the desk were asking each other questions about orders and if they could do oil changes in 3 hours.
Im sorry to sound like im whinning but that was awful
I was charged several hundred dollars.....for the job of repairing my vehicle just to experience the very reason I brought vehicle in for repair...vehicle was not repaired...But it's TOM BELL I have learned over the years not to expect quality service...
I was satisfied with the customer service. MRS. Book's has a Caring personality and is a hardworker. I enjoyed recieving feedback and update about how my car. Overall, my experience with Tom Bell was excellent.
Excellent customer service from Howard Van Vegh, he keep me informed on extra service mt Volt needed . Will ssk for Howard in future. Great job Howard. Mark J
Damon was extremely helpful. The process was very quick and easy and I did not wait for very long. Overall it was a great experience.
Love the greeting and free coffee/hot chocolate, especially on a cold morning!
I have always had great service from Dan Burrus. He is very knowledgeable, friendly and kind. He gets me in and out quickly. He is always helpful and I have learned a lot from him. Ask for him!
Everyone is very helpful and friendly. Even the salesperson who showed me the easiest place to park my other car when I came back for the pick up.
Jan was amazing! But I also want to give a shout out to the guys working outside when you pull up. They took awesome care of me when I went to pick up my car, got me out of there super fast and were very friendly. Thank you guys!!
I appreciate the friendly service I received from Damon and the rest of the service staff.
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