Daniel was the best in making sure everything was taken care of
Jan is an excellent customer service woman. I appreciate her and her kindness. I honestly was having such a bad week! Jan asked how my family is doing and I told her my daughter was diagnosed with pnuemonia and wasn’t doing well, she listened to me and prayed with me. You don’t understand how much that meant to me. She cares for her customers and truly loves her job you can see the passion in her eyes, I truly appreciated it. Thank you for the courtesy shuttle to my home, I am not sure the drivers name but THANK YOU for your kind words & and positive attitude. As for the driver he is such a people person very positive and kind. Thank you for repairing my rack on my suburban. Thank you for the lYft ride back to get my car. I truly appreciate Tom bell and all the advisors. I have been there a few times lol and your manager I think his name is Josh, he is always greeting his customers and asking if we want coffee or water or have a concern or question or need a shuttle. His desk is the first one to the right as soon as you open the black doors. He has great customer service skills excellent man that treats us all with respect . THANK YOU TOMBELL.
Excellent customer service
Jan Kauffman has made me a repeat customer, she was great in communicating the status of my repairs. Great experience!
Thank you! You all were great!
Damon was great to work with regarding the needed service for my suburban. Damon also made sure to communicate via text alerts to update me on the status. Unfortunately, a person servicing my vehicle caused some damage to my passenger side front fender. Damon made sure the issue was fixed in a speedy time frame. Chad at the Tom Bell body shop got the car looking like it did before the service appointment.
Service rep Jan was extremely helpful in seeing me through my experience there at Tom Bell Chevrolet. She updated me on my vehicle and the repairs it needed. She has excellent customer service and puts the concerns of her customer at ease. Thank you Tom Bell Chevrolet for always creating an atmosphere of car and concern for your customers. I would definitely recommend Tom Bell to all my friends who are looking to purchase a car. Thanks again for a great job!
Daniel Burrus Was the most helpful person I have dealt with at Tom bell. Past experiences have not been good at Tom bell. Thank you Dan
On time and very prompt and helpful.
i explained clearly the issues my truck was having, i paid a lot of $, and still all its issues weren't fixed, they couldn't duplicate a light and i duplicated it twice in a 10min span just frustrating
Nice lady with great customer service skills.
Jan is one of the nicest service writers I have ever met. Ryan the technician took care of my issue very fast. Thanks Tom Bell.
Jan was helpful, efficient and friendly.
Good service and good people at tom bell chevy.
Annette responded to my concern on my vehicle, Annette made sure I understood the repair process, the time constraints and kept me up to date on when the vehicle would be repaired and ready to be picked up. Annette provided a courtesy vehicle and answered all my questions in a timely response.
Annette was very pleasant and informative. She took the time to get to know me and make it a pleasurable experience.
Social