The service writer(Damon)was very patient and answered all my questions. I was satisfied with the customer service.
I received excellent customer service from Damon. Truly appreciate the first class service on my vehicle.
Yours truly,
Debbie G
Great service, super friendly and helpful!
Always treated well at Tom Bell.
attentive service department, they always do a great job. I complained about a whine noise in the transmission of my new car and they replaced the transmission and gave me a loaner car until the job was completed.
Great customer service. Dan burrus was great .really like and appreciated his customer service and his ability to keep me informed on what was occurring with my vehicle he is a asset to your company. Thanks Dan.
Mischa was very professional and took time to explain everything to us.
They were done with my car for a hour and let me sit in the waiting room for nothing why Jan was at lunch that is not right
Excellent customer service! Jan Kauffman is the best ????
Jan provided excellent service!
very courteous and professional in the way
he gave a 5-star rating
Walter was not very knowledgeable with redeeming MyChevrolet Rewards for my service. He made a comment about the fact that when I was last there for a service, I used up my last warrantied service, which I was fully aware of. He made it a point to inform me that this time “You’ll have to pay for your service.” I didn’t feel that was necessary during the beginning of my transaction. Upon picking up and completing my service transaction, 5 different people were required to locate my vehicle, process the transaction correctly with MyChevrolet Rewards, inform Walter of the correct process, and educate the cashier of how to process this transaction. I feel as though if the rewards are redeemable for service, all personnel from service managers to cashiers should be aware of how to carry out the correct process.
I give him 500% great all parts of job and people skills make u want to come back thanks
Should have the shuttle on Saturdays also
CJ was great. Checked my cars history to make sure my car didn’t need something else other than a oil change. Kept me updated to the progress of my vehicle. In the past I have gotten a phone call telling me my car was ready but when I get there, it was not closed out, missing paperwork or still being washed . This time it was smooth. No wait at all. Thanks. Hope I get CJ next time.
Good service. Good snacks.
Jan is the best!
Looking forward to many years with Tom Bell Chevrolet ????
Howard was awesome, courteous, knowledgeable and professional!!!
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