Pedro provided amazing customer service and I really felt like he cared about my concerns. I am more than satisfied with my experience!
Service tech was great!!
Thanks keep up the good work..
My service Rep Daniel Burrus was excellent! However, the battery which i bought from Tom Bell Chevrolet in 2017 failed so my warranty allowed a free replacement but Tom Bell charged $50 to install, REALLY? With today's Covid-19 events,people are out of work, Tom Bell charged me? OMG!
Everyone was great. Especially Daniel in the service department.
Annette Book did an amazing job getting my car fixed. She truly takes care of her customers.
Very friendly and helpful I will be coming back
When we picked it up we noticed that the light went on that said”service engine soon “ what’s up with that?? When we bought the car 4days ago you’re handed us a paper that said it was just SERVICED!! When we come to drop it off this week to have the part for the window fixed you need to “EXPLAIN”
Also the credit union ARRIWHEAD THST YOU FINANCED US WITH sent a letter saying they rejected the loan !!! So we want same price for car ???? we are not paying more .Also why In the world did you make us pay for those brakes you said light up more or something ...as far as we can see they are just normal like all other brakes !! Not a happy customer ...you asked I’m telling ya !!
Damon is awesome! Courteous, communicative, and knowledgeable.
Damon is a great service advisor!
Arnette was great to work with and the pick up and delivery service for my vehicle was very much appreciated.
Customer service makes or breaks a employer despite how well the product is the one to one interaction and explanation of service keeps customers coming back.
There were no surprises. Annette was on top of and kept us informed. Thank you to all that helped and worked on my vehicle today
Please answer phone calls or text messages ion a timely matter, not at the end of the day.
Pedro made sure my car was taken care of I’m less time than I thought! Thanks Pedro for everything!!!!
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